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“Quality short stay near Heathrow”

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Premier Inn London Heathrow Airport (Bath Road) Hotel
Ranked #3 of 22 Hotels in Hounslow
Certificate of Excellence
Reviewed 11 January 2014

This is actually the 2nd time we've stayed here and we were pleased to discover the airline placed us here!
Other pros are:
- short bus ride from Heathrow (8 pounds / $11 return)
- friendly staff (helped fix phone immediately and recommended outside activities)
- quality & relaxed environment (bar, coffee bar, great restaurant)
- well-equipped rooms

In particular, Abdul in the restaurant is an example of the great customer service - treated us as individuals, and paid attention to our needs including delighting our daughter by using his initiative to satisfy our daughter's craving for chocolate spread - he returned from the kitchen with a small bowl of chocolate sauce just for her - she was delighted and so were we!
That sort of service ensures we always want to stay here and would recommend to others.

  • Stayed: January 2014, travelled with family
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1  Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 12 January 2014

Dear TripAdvisor Member,
Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).
I am delighted to hear that you were impressed with all aspects of our hotel from relaxed environment, well equipped room plus the friendly staff.
We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.
Kind Regards
Kerry

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6,190 - 6,196 of 9,528 reviews

Reviewed 11 January 2014

We have used this hotel twice before and have booked a third visit for September 2014. It's location is great as it is next door to Purple Parking Business which is also an excellent place to park. The rooms and facilities are good. The restaurant gives excellent value and the staff are very helpful, especially, Abdul.
This is a great place to start your holiday before setting off to your holiday destination.

  • Stayed: November 2013, travelled as a couple
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1  Thank Lindria42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 12 January 2014

Dear TripAdvisor Member,
Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).
I am delighted to hear that you were impressed with all aspects of our hotel from great location, room, excellent value in restaurant plus the friendly staff.
We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.
Kind Regards
Kerry

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2014

This is the second of the Premier Inns that I have stayed at in for flights in/out of Heathrow...It delivers everything that you might expect from a hotel of this chain, with comfortable rooms and expansive communal areas, yet another chain coffee shop and a large restaurant on-site with seating area in an atrium that resembles an aircraft hangar.

On arrival there was no member of staff to greet myself or my companion and a rather long walk with luggage to an under-staffed reception area. After waiting for almost 10 minutes to check-in with a member of staff, nobody had even acknowledged our arrival - We eventually checked-in using an automated machine and retired to the room (early morning flight out of T4).

The room was everything that it should have been, frankly nothing out of the ordinary for a Premier Inn. Clean, tidy and comfortable, though the amount of ambient noise emanating from the corridors and from other rooms was disconcerting...Apart from this it was the service, or rather the lack of it that really let this place down. All too often, with airport hotels in particular, one can feel like too much like a piece of luggage on a carousel rather than a valued customer and sadly the former was the case on this occasion.

Overall I felt this place lacked the charm of the other Premier Inn in Heathrow (T5 West Drayton) and has some way to go in the service stakes to be considered a genuine contender. A showcase it definitely isn't.

  • Stayed: January 2014, travelled as a couple
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Thank MRonaldSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

the overall was good,the reception staff;Sara and others were very helpful .The breakfast staff were very nice ,specially ABDUL,was EXCELLENT also HASSAN was very helpful,and all the members of the staff for the breakfast were very nice.I'l definitely go back and recommend to friends.

Room Tip: spacious rooms and bathrooms.
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  • Stayed: January 2014, travelled with family
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1  Thank zine2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 12 January 2014

Dear TripAdvisor Member,
Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).
I am delighted to hear that you were impressed with the overall of the hotel plus the friendly staff.
We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.
Kind Regards
Kerry

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2014

We just used the Premier Inn, Bath Road, Heathrow for a brief rest after a long journey back from the USA.
In this case they deferred our stay by a day without penalty after we had suffered a cancelled flight courtesy of United Airlines.
Wonderful customer service and excellent prices.
Excellent breakfast.
All staff most helpful, especially Abdul in the restaurant.
Jonathan C-D

Room Tip: Go for the breakfast, which is of excellent quality
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  • Stayed: December 2013, travelled with family
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2  Thank Jonathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 12 January 2014

Dear TripAdvisor Member,
Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).
I am delighted to hear that you were impressed with all aspects of our hotel from wonderful customer service, excellent price and breakfast plus the friendly staff.
We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.
Kind Regards
Kerry

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014

Never stayed here before but took advantage of a pre-paid stay/park/fly package that represented excellent value for money and helped take some of the drudgery away from the usual flying experience. The hotel is easy to find and convenient for the airport with good on site parking. Check in was quick, efficient and friendly, likewise check out. The room, although fairly anonymous in decor, had all that was required, was very comfortable (especially the bed), quiet and thankfully devoid of Lenny Henry. The common parts were clean, presentable and offered a number of options so far as food and drink were concerned, again with helpful and friendly staff. Would stay again without hesitation.

  • Stayed: December 2013, travelled solo
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3  Thank wart1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 9 January 2014

Dear Trip Advisor Member,

Thank you for your comments on your recent stay with us at Premier Inn, Heathrow (Bath Road).

I am delighted to hear that you were impressed with all aspects of our hotel, from the excellent evening meal, clean and comfortable room plus the friendly staff.

We look forward to welcoming you back in the near future – for the best rates and the quickest way to book, please visit our website.

Kind Regards

Kerry

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014

Stayed at the Premier Inn Bath Road , 19th December , and have to say for the money i paid , it was brilliant , from the easy parking to the breakfast in the morning..... so if you want an easy relaxing stay at Heathrow before you fly the next day , try here....
Check was quick and easy , internet was good , and check out, very easy . Food was a good standard as well
Enjoy your stay

Room Tip: Try get a room over looking car park and airport
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  • Stayed: December 2013, travelled solo
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3  Thank Andrew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 9 January 2014

Dear Trip Advisor Member,

Thank you for your comments on your recent stay with us at Premier Inn, Heathrow (Bath Road).

I am delighted to hear that you were impressed with all aspects of our hotel, from the excellent evening meal, clean and comfortable room plus the friendly staff.

We look forward to welcoming you back in the near future – for the best rates and the quickest way to book, please visit our website.

Kind Regards

Kerry

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Heathrow Airport (Bath Road) Hotel

Address: London Heathrow 15 Bath Road, Hounslow TW6 2AB, England
Region: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hounslow
#2 Romantic Hotel in Hounslow
#2 Business Hotel in Hounslow
Price Range: £52 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Heathrow Airport (Bath Road) Hotel 3*
Number of rooms: 594
Official Description (provided by the hotel):
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of 'tasty' dishes serving both lunch and dinner options. Along with a COSTA coffee store open 24 hours a day and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our 'All You Can Eat' Full English Buffet Breakfast at only £10.50 Per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 594 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (ultimate wifi available at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. Our brand new business lounge offers you the chance to catch up, whilst our 14 meeting rooms provide a great environment to have your business meetings. For leisure guests, we are ideally located for Heathrow Airport with ample car parking onsite (£10 per night). We also offer a range of park and fly options (please contact hotel direct to arrange this). We are serviced by the Hoppa to the Terminals, operating from 0424 until 2324 (Terminals 1 and 3) and 0415 to 2345 (Terminals 4 and 5) at a cost of £4.50 Per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more   less 
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Also Known As:
Premier Inn Heathrow Airport (Bath Road) Hotel Hounslow
Premier Inn Hounslow
Premier Inn Bath Road
Road Travel

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