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“Overnight pre flight”

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Sofitel London Heathrow
Ranked #2 of 22 Hotels in Hounslow
Certificate of Excellence
GreenLeadersSilver level
Reviewed 17 April 2012

You get what you pay for which is convenience of location (right next to Terminal 5) and exceptional service. This hotel has hundreds of rooms but you would never know it; guests just seem to hit the rooms crash and leave ! Food and drink are both quality as you would expect from a Sofitel but it is the service which is terrific. Front of house are great and very helpful. The spa is stunning so if like me you need a place to stop over and you don't mind paying a little more for the convenience this hotel has to be for you. I have previously stayed in the holiday Inn, Crown Plaza on the Heathrow complex but these hotels are ordinary and the journey by bus to each is a nightmare - especially with luggage. Sofitel is the best Heathrow hotel by miles. I will return again and again. TIP : you are right next door to T5 which has a couple or bars and cafes. It also has a well stocked Marks and Spencers. So if you are watching the pennies or just fancy a change of scene with the kids go to Terminal 5 and get champagne and prawn sandwiches from M&S for less that a Sofitel steak head back to your room and enjoy !

Room Tip: They are all good - select one which suits your pocket
  • Stayed: April 2012, travelled with family
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Thank LythamMart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9,691 - 9,697 of 11,369 reviews

Reviewed 16 April 2012

  • Stayed: April 2012, travelled as a couple
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Thank merf149
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 16 April 2012

This hotel is a great addition to Heathrow and is now my number one choice of hotel for the airport. I arrived late and departed eatly so I didn't see everything, however, dinner in the resturant was excellent.

My only gripe in the fabulous room was the bed; whilst it is a feature in Sofitel, it was just too soft for me. Just a personal preference.

Stayed: April 2012
Thank MatthewCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2012

Recently I happened to stay at sofitel in terminal 5..Simply the hotel is amazing., excellent interiors. Entrance to the hotel through airport's terminal building is really a value added feature. Adding to this the big difference i feel worth mentioning here is the renovated Champagne Bar..what an amazing place to chill out in the airport...really nice..And as usual the F&B part, as from my previous experience its going better and better...especially breakfast team worth mentioning with the manager Yogesh really paying attention to guest satisfaction..Amazing..i will definitely visit this place again..

  • Stayed: April 2012, travelled solo
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Thank Mnallathambi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2012

I stayed here for one night and had a meeting in the business centre the next day.

The hotel was very easy to find and convienient to get to from the M25. It is attached to T5 and colleagues who were flying in said it was a matter of a couple of minutes to the terminal. The carpark is under the hotel.

Check-in was quick and friendly.

My room was large and very nice - especially the bathroom; fantastic shower. I couldn't work out how to turn off the aircon, the noise didn't bother me but I think it might stop some people from sleeping. There was no noise from the airport or motorway.

We booked the chef's table at Le Belle Époque where we had a window into the kitchen. the food was devine - although it was a little difficult to eat ice-cream off a slate! The Sphere bar was good and the breakfast buffet was nice.

We had a meeting room booked in the business centre. The room was comfortable and the sandwiche lunch was lovely. The coffee machine was a bit strange - not much coffee per cup and we could have done with more mugs as some coffee drinkers might have liked tea in the afternoon. There wasn't enough still water on the table to last all day.

I would use this hotel for business again and if I am ever flying out of T5 I would like to stay here the night before.

  • Stayed: April 2012, travelled on business
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Thank Hannah4884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

OVERALL
What a great opportunity to stay overnight in this hotel and make our travel just a little bit easier. Since our flight was scheduled at 10am, we enjoyed the relaxed travel option of staying in the Sofitel the night before and then have a leisurely stroll over to our plane the next morning.

WHAT'S GREAT
- the hotel is super nice, super clean, and very accommodating
- didn't even know we were at an airport as there was NO noise
- the rooms are luxurious, plush, and spacious
- beds were super nice

WHAT'S JUST OK
- not much
- getting to the other terminals means getting on the Heathrow Express train, which is pretty easy. But add about 15 extra minutes for that
- there is a spa in the hotel. had a manicure which was just OK.

Room Tip: Go to terminal 5 Simply FOOD store for dinner or breakfast. Really great option. It's on the bot...
  • Stayed: April 2012, travelled with family
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Thank Sashu2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

We stayed here for one night prior to heading off on our honeymoon. It is exceptionally convenient should you be travelling from terminal 5 and the trip to the terminal is stress free. The hotel is very well designed with looking into the hotel in mind (rather than the scenery outside, which I suspect is not very appealing, a busy working airport). It is well designed, and tidy, clean and generally friendly. We booked a superior room, and it was nice, it didn't necessarily feel like a superior room, but I haven't seen the standard room, so don't know. The reason I only gave it 4 stars was the food in the Belle Epoque restaurant. I love my food, and really enjoy restaurants/bars with good food at all price points (as you can see from my profile). My issue was primarily with the vegetables, they were under cooked (including the potatoes- which is unexplainable) and I just didn't feel it warranted the expense. The wine however was beautiful, and advice given was excellent. I had an evening port in the hotel bar which was also wonderful.

  • Stayed: March 2012, travelled as a couple
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Thank catninja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Phone Number:
Region: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
Price Range: £127 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Official Description (provided by the hotel):
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel

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