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Sofitel London Heathrow
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    Reviews (12,402)
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    8,162
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    11,497 - 11,502 of 12,402 reviews
    Reviewed 3 January 2011

    I recently stayed in this hotel overnight while waiting on a connecting flight. It was a little lengthy to reach the hotel from our arriving Terminal 1 (have to take a train, many lifts and walking through long hallways). Hotel was very classy and the beds were super soft and comfortable. Overall, it was worth it to be able to stay the night at (or near) the airport to catch the connecting flight in the morning.

    • Stayed: January 2011, travelled as a couple
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    Thank CristinPoischbeg
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    An Accor traveller
    Bahrain
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    Reviewed 3 January 2011

    • Stayed: December 2010, travelled as a couple
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    This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
    Reviewed 2 January 2011

    • Stayed: December 2010, travelled as a couple
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    This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
    Reviewed 2 January 2011

    My friend and I stayed for 1 night at the Sofitel Heathrow, and found this hotel to be VERY dissapointing.

    1. Check-in experience - Poor (Yes I would have liked a newspaper, and yes I would like a wake up call at 6am - thanks for asking...NOT!)

    2. Quality of room - OK, but there were not enough towels/ bathroom items for 2 guests and there were no bathrobes.

    3. Comfort of Single bed - Uncomfortable, and the under-matresses were not positioned correctly, and therefore kept slipping if you moved when in bed.

    4. Taxi - You have to book these in advance - Lazy staff unable to hail a cab from the roadway.

    5. Spa service - VERY POOR!

    Next time we go to Heathrow, we will use the Hilton at Paddington, which is a far superior hotel than the Sofitel.

    • Stayed: December 2010, travelled with friends
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    Thank Bedford1975
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 2 January 2011

    • Stayed: December 2010, travelled with family
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    This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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