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“Convenient and comfy”

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YOTELAIR London Heathrow Airport
Ranked #5 of 23 Hotels in Hounslow
Melbourne, Australia
Level Contributor
132 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Convenient and comfy”
5 of 5 bubbles Reviewed 27 October 2012

Stayed at Yotel after flying in late from Europe and overnighting before an early morning flight to Melbourne. What a great service, very conveniently located within the terminal so no need to worry about taxis/tube etc. The service was friendly and upbeat and the rooms were perfectly adequate for the few hours one spends in a hotel during transit. All linen crisp and white and beds & pillows comfortable. My son and I thought it was kind of fun, like being in a caravan! Just bear in mind it is not very "private" ie. toilet and shower, if you are sharing with someone else. Between booking in online these days and this fab service, it literally took hours off the arrival and checkin process... especially at the busy London Heathrow Aiport. Would highly recommend this efficient and time saving option.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank yogaflowjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 29 October 2012
Dear yogaflowjo,

Thank you for your wonderful review and your kind comments about our Crew!!!

I am delighted to see that you were pleased with the service you experienced. At YOTEL we strive for service excellence and nothing gives us greater pleasure than receiving such positive feedback as yours that shows we are achieving our goal.

We look forward to welcoming you back on many future occasions be it in London, Amsterdam or New York!

With my best regards
Yiorgos
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1,558 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (382)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Finnish first
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English first
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 October 2012

Great service and wonderful cabin for a seven hour rest between long international flights. The room was clean and comfortable and the staff were great. Best of all the room was dark and quiet so we could sleep really well. The only surprise was that we had to go through immigration on arrival and back through security screening for our next flight because this Yotel is not inside the transit area of the airport.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 29 October 2012
Dear Debbie M,

Thank you for your delightful review and especially for your most kind comments about our Crew!!!

I am thrilled to see that you were pleased with our service. We aim to deliver excellent service and nothing gives us greater pleasure than our guests confirming that we deliver our promise.

We look forward to welcoming you back on many future occasions be it in London, Amsterdam or New York!

With my kind regards
Yiorgos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Steamboat Springs, Colorado
Level Contributor
78 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
3 of 5 bubbles Reviewed 26 October 2012

I flew Business Class on Delta from BOS and was given a pass to use the Yotel in Terminal 4 for one hour. My first experience with this "cabin" style hotel was fine as far as it goes.

Easy to find and check in with friendly desk staff. I was assigned one of the standard cabins which was essentially like an overnight train compartment except the shower and toilet area was only separated by a curtain, not a door.

The shower was good with plenty of water and with one of the "rain shower" shower heads. A little tight fitting in the small bath area but adequate for the purpose.

WiFi was complimentary and fast. The Flat Screen built in TV was good and allowed a quick check of the weather.

Not a place I would stay overnight but more than adequate to clean up and relax after a trans atlantic flight. I miss the Sky Club showers but this was OK.

Stayed October 2012, travelled solo
Helpful?
Thank skibuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 29 October 2012
Dear skibuff,

I was delighted to see your comments about our Crew members and that you found the Standard Cabin you stayed in, as part of the Delta and YOTEL partnership, to serve its purpose.

Should your way brings you back to YOTEL in Heathrow or Gatwick please ask any Crew member to show you one of our Premium Cabins. I am confident that it will meet your requirements for an overnight stay before or in between your flights.

Thank you for your review and I hope that we will have the opportunity to welcoming you back again in the future.

With kind regards
Yiorgos
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Barcelona, Venezuela
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 25 October 2012

Perfect for me as I always have a 10 to 14 hours stop over on my way from Middle East to Americas.
Its super too get some "real" rest and be refreshed and have a proper meal (there is a nice English pub right outside the entrance).I have been using the Yotel at Heathrow some 10 times over the past 2 years.
Rooms always been spotless, Wi-Fi works without any issue and shower is nice hot ;o) beds comfortable.
The bonus is price and that it is easy to get from Terminal 5 and 3...even during winter months...

Cheers - Steen

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
7 Thank Steen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 26 October 2012
Dear Steen H,

Thank you for your continuous preference and for your great review!

We look forward to welcoming you back on many future occasions.

With my best regards
Yiorgos
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Courtenay, BC, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 25 October 2012

We had about seven hours between two nine hour flights--great place to have a snooze and shower.The staff(crew members ) were great and there was a pub just outside the entrance. Murray Presley Courtenay BC Canada

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
7 Thank JMurrayPres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 26 October 2012
Dear JMurrayPres,

Thank you very much for your review on tripadvisor and especially for your most kind comments about our Crew members!

We look forward to welcoming you back.

Kind regards
Yiorgos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 24 October 2012

Every airport should have one! I have used this as part of the service Delta Air Lines offer when arriving in a business class at London Heathrow. I have to say, if you have work to do on arrival from the US this is a great setup to spend an hour to ready yourself for a days business. I have no idea how much it costs, but believe it's not over priced. Enjoy :)

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
6 Thank DMLinford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 26 October 2012
Dear DMLinford,

Thank you so much for your great review. We do hope that sooner than later you will be able to find us in every major airport around the world!

Best regards
Yiorgos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
Level Contributor
66 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 24 October 2012

we had several hours at heathrow between flights and just needed somewhere to get some comfortable sleep. the Yotel at terminal 4 was perfect. as it is in the actual airport it was easy (& free) to get to (train from terminal 3, then afterwards a bus to terminal 5 for next flight). 4 hours cost £46.50 for a double bed, well worth it. small but it had everyhting you need (bathroom was spacious and had shower gel and fresh clean towels). the girl at reception let us have the room a half hour early for no extra cost, which was much appreciated. she also offered us free hot drinks and advised us the best was to reach terminal 5. i thought it was perfect for a few hours. obviously you are charged per hour, so if you were to stay say 7 or 8 hours you might be better in one of the hotels outside the airport that rent "day" rooms. just maybe... i would definitly use Yotel again and recommend it.

Room Tip: a double bedded room is nice if you are travelling as a couple
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Paul_Yvonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 25 October 2012
Dear Paul_Yvonne,

Thank you very much for your lovely comments and recommendation!

We look forward to welcoming you back very soon.

With my kind regards
Yiorgos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about YOTELAIR London Heathrow Airport

Property: YOTELAIR London Heathrow Airport
Address: Airside Terminal Four Arrivals Mezzanine | London Heathrow Airport, Hounslow TW6 3XA, England
Region: United Kingdom > England > Greater London > Hounslow
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#3 Family Hotel in Hounslow
#3 Luxury Hotel in Hounslow
#3 Romantic Hotel in Hounslow
#5 Business Hotel in Hounslow
Price Range (Based on Average Rates): £
Hotel Class:4 star — YOTELAIR London Heathrow Airport 4*
Number of rooms: 32
Official Description (provided by the hotel):
YOTELAIR London Heathrow is inside Terminal 4, located moments away from arrivals, departures, Heathrow Express and underground stations. There are two types of cabins - standard (large single) and premium (double) - both equipped with en-suite bathrooms, free WiFi and a flat screen TV (free-view channels). Also free hot beverages available at Mission Control. Services available include 24-hour food and drink delivered to your cabin in 15 minutes. The best thing - you can book just a few hours or overnight. ... more   less 
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Also Known As:
Yotel London Heathrow Airport Hotel Hounslow
Yotel London Heathrow Airport Hounslow

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