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“Bad” 2 of 5 bubbles
Review of YOTEL London Heathrow Airport

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YOTEL London Heathrow Airport
Ranked #5 of 23 Hotels in Hounslow
Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Bad”
2 of 5 bubbles Reviewed 11 March 2014

The staff in this place are the resort’s greatest asset, which is just as well, as there is nothing much special about this hotel. I was impressed by how the reception staff did their best to help us with whatever triviality my wife bothered them with. Room, location, food – not so impressive.

Stayed December 2013, travelled on business
Helpful?
1 Thank jsonholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTEL London Heathrow Airport, responded to this review, 12 March 2014
Dear jsonholiday,

We are not quite certain if your review is meant for us as you mention the word resort, but if it is thank you for choosing YOTEL and for taking the time to share your experience.

We would like to especially thank you for your comments about our crew. Our aim is to provide excellent service to our guests and it is extremely encouraging and rewarding to see that our guests appreciate and recognise this.

We fully appreciate that the YOTEL concept whilst unique and innovative, is not everybody's "cup of tea". Design appeals very differently to all of us. We are sorry that you were disappointed with our cabins. We try to be very upfront with our cabin design and size through the photos and descriptions on our website,

All departure and arrivals gates are located from just 2min (Terminal 4) to 10-15min (Terminals 1&3) and 25min (Terminal 5) maximum journey time, making it an ideal location for guests who use Heathrow Airport. We are sorry to see that despite this you haven’t found our location to be convenient for you.

With regards to the food we offer, this is rather a convenient option for our guests in the privacy of their cabins than a fine dining experience. Whilst the YOTEL airport concept in its original conception did not include a lounge or a dining outlet we are pleased to share with you that we are looking into changing this in our future developments following the feedback and suggestions from our guests. So expect a mini-version of our city concept!

Once again thank you for your review and for staying with us.

Best wishes
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,540 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (380)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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English first
Arlington, Texas
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 10 March 2014

12 hour layover in London. There were 2 of us so we got the premium cabin. Very compact, but the beds were comfy, they supplied shower gel and location. They only have large bath towels, no hand or face towels, hence the 4 rather than a 5. Beverages are free including coffee drinks, and except for bottled water. The available snacks for purchase are convenience items only, so if you want real food it'll have to be at the bar across from Yotel or at Costa, which had great coffees. Not many other options in Terminal 4 near it. We slept well. I wish more airports had Yotel. It was worth the price and priced better than the other airport option for 6 hours.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Travelingyogi82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTEL London Heathrow Airport, responded to this review, 11 March 2014
Dear Travelingyogi82

We are very pleased to see that you appreciated the YOTEL concept. We are planning to open more YOTELs both in airport and city locations very soon.

Thank you for your review and we look forward to welcoming you back!

Kind regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 9 March 2014

Purposefully and well designed. Ideal location in terminal four building, all you have to do is walk down the stairs to check in, which was perfect for an early morning flight. Also the transforming bed/sofa is a bonus!

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MrsRolls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTEL London Heathrow Airport, responded to this review, 10 March 2014
Dear MrsRolls

We are very happy to see that you appreciated the YOTEL concept. Thank you for your review and we look forward to welcoming you back!

Best regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rignac, France
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 7 March 2014

Was dreading my eight and a half layover at Heathrow after long flights from Cape Tow, via Johannesburg, but absolutely loved my stay at the Yotel in Terminal 4, where I was able to shower, watch TV, eat a sandwich with hot tea, use the WiFi, and even sleep for two hours. I left completely revived and ready for my next flight and final train trip home.

  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thabodog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTEL London Heathrow Airport, responded to this review, 9 March 2014
Dear thabodog,

We are delighted to see that you thoroughly enjoyed your YOTEL experience and that we helped you to unwind before heading to another flight. We hope that your onward journey was pleasant and you reached back home safely.

Thank you for your fabulous review and we look forward to welcoming you back!

Kind regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 March 2014

Had a 10 hour layover at LHR - I was happy to find the Yotel - it had everything I needed for a night stay. The bed was perfect size, the linens were excellent and the entire cabin was squeaky clean. It was the best 7 hour "nap" I have had.

I highly recommend this!

  • Stayed February 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTEL London Heathrow Airport, responded to this review, 7 March 2014
Dear Barbara R,

We are delighted to see that you enjoyed your YOTEL experience and thank you so much for your comments about our service and your recommendation.

We look forward to welcoming you back!

Best wishes
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 5 March 2014

Perfect for a couple of hours rest between flights. Small, but with Everything you need. Comfortable bed, a flat screen TV, internet Connection via WiFi, toilet and shower. I will absolutley recommend Yotel to family and friends.

  • Stayed February 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lars W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTEL London Heathrow Airport, responded to this review, 6 March 2014
Dear Lars W,

We are very happy to see that you appreciated the YOTEL concept and thank you for your recommendation.

We look forward to welcoming you back!

Kind regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level Contributor
55 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 3 March 2014

With a long 9-hour layover in London Heathrow, I was so happy to find Yotel. I desperately needed to lie down to sleep and also to take a shower before continuing on with my travels. With the included wifi, this was the perfect solution. The room was clean and comfortable, though small (of course) and was all I needed.

  • Stayed February 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gumchain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos-Yotel, General Manager at YOTEL London Heathrow Airport, responded to this review, 4 March 2014
Dear gumchain,

We are awfully pleased to see that you appreciated the YOTEL concept and that we helped you to unwind before heading to your next destination.

We look forward to welcoming you back!

Best regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about YOTEL London Heathrow Airport

Property: YOTEL London Heathrow Airport
Address: Airside Terminal Four Arrivals Mezzanine | London Heathrow Airport, Hounslow TW6 3XA, England
Phone Number:
Region: United Kingdom > England > Greater London > Hounslow
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#3 Family Hotel in Hounslow
#3 Luxury Hotel in Hounslow
#3 Romantic Hotel in Hounslow
#5 Business Hotel in Hounslow
Price Range (Based on Average Rates): £
Hotel Class:4 star — YOTEL London Heathrow Airport 4*
Number of rooms: 32
Official Description (provided by the hotel):
YOTELAIR London Heathrow is inside Terminal 4, located moments away from arrivals, departures, Heathrow Express and underground stations. There are two types of cabins - standard (large single) and premium (double) - both equipped with en-suite bathrooms, free WiFi and a flat screen TV (free-view channels). Also free hot beverages available at Mission Control. Services available include 24-hour food and drink delivered to your cabin in 15 minutes. The best thing - you can book just a few hours or overnight. ... more   less 
Reservation Options:
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Also Known As:
Yotel London Heathrow Airport Hotel Hounslow
Yotel London Heathrow Airport Hounslow

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