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“What a brilliant find!”

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YOTELAIR London Heathrow Airport
Ranked #6 of 23 Hotels in Hounslow
Certificate of Excellence
Sedbergh, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“What a brilliant find!”
Reviewed 17 April 2014

This was a superb experience. Booked two Premium cabins from mid evening until late afternoon the following day. The staff were outstanding. Bed linen and towels clean and superb quality. Staff could not have been more welcoming and friendly both when we checked in and when we went to get drinks from Mission control. Unlimited complimentary drinks is a real bonus and they are excellent. OK so we heard people come and go during the night but that would be so in any airport hotel. I would not hesitate to book again.

Room Tip: The further away you are from Mission Control the less noise you are likely to get from people comin...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Val S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos_Peroutseas, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 21 April 2014
Dear Val S,

We are thrilled to see that you enjoyed so much your YOTEL experience and that you found our crew and the service to be outstanding!

We look forward to welcoming you back!

Warm regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,609 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (394)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
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English first
dallas, tx
Level 4 Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 April 2014

I made two trips through London Heathrow with long layovers. Yotel was the perfect place to crash for a few hours between flights. It was clean and well maintained. If you have a long layover and want to sleep a little and/or shower between flights you can't beat the Yotel for value.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank robert m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos_Peroutseas, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 21 April 2014
Dear robert m,

We are delighted to see that you enjoyed your YOTEL experience and appreciated our concept!

We look forward to welcoming you back!

Best wishes,
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2014 via mobile

I arrived Heathrow at 1900 and my connecting flight is 0700 in the follow day. That was why i chose to stay in Yotel. Easy to find. Nice staff. The room size and facilities are all same as my expectation. And there is a retaurant and convenient store right next to it so you can easily find food and drink. I will give a 5 stars if the air con did not has problem in the mid night.

Stayed April 2014, travelled solo
Helpful?
Thank jasonahc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos_Peroutseas, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 17 April 2014
Dear jasonahc,

We are delighted to see that you enjoyed your YOTEL experience and thank you for your comments about our crew and service. Please accept our apologies for the inconvenience with the a/c.

We look forward to welcoming you back!

Best regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Georgia
Level 4 Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 April 2014

My trip to Sweden from the US involved a three hour layover in Heathrow and a terminal change from 4 to 3. Easy to find, a couple of floors up from arrivals opposite Smiths. This quirky place is great for a short stay and shower. No frills and a tiny room but very functional with a comfy bed with clean linen though a large step up to a raised bed may be too high for older folk. I got two free hours thanks to flying business class with Delta. Very quiet even though you're only steps away from the busy arrivals hall downstairs. Free wifi. The in room shower is cramped but worked well. Towels and shampoo provided. No hairdryer. Perfect place for a short nap, shower and change of clothes. If you're changing terminals be aware the trains between T4 and 1,2 and 3 run every 15 minutes and it's quite a hike once you're at Heathrow central to T1 and 3. Allow 30 minutes from the hotel to check in at either T 1 or 3 or 2 when it re-opens.

Room Tip: Even though the rooms are soundproofed avoid room 5 as it's right by reception.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank duncanhume
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos_Peroutseas, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 15 April 2014
Dear duncanhume,

We are very pleased that you appreciated our concept and that your stay, even if short, was a pleasant one. Kindly note that we do provide hair dryer upon request. We are sorry if this was not conveyed to you upon your arrival.

Thank you for your kind comments about our crew service.

We look forward to welcoming you back.

Best regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
st. louis
Level 5 Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 12 April 2014

Be careful with this hotel. Due to a flight change on American Airlines. They said they didn't get my email and charged me anyway. Be careful with this company. I called and emailed them but they still refused to honor their 24 hour window.

  • Stayed March 2014, travelled as a couple
    • Value
    • Service
Helpful?
Thank sara m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos_Peroutseas, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 15 April 2014
Dear him3,

Thank you for your review. I am really sorry to see that you hadn't had the chance to stay with us due to the change of the travel arrangements.

Further to my private message, I would like to confirm that all cancellations outside the 24-hrs window are honoured without exception. I understand that there has been communication between yourself and our Customer Service department on how this process takes place, since cancellations cannot be made online but only through personal contact (either by phone or by email). However I hope that I will have the opportunity to discuss this matter with you soon.

Kind regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sofia, Bulgaria
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 April 2014 via mobile

Just stayed at the hotel, if flying early in the morning from terminal 4 stay here. Alarm clock to clearing security 40 mins, was eFly though! Staff friendly, room comfy, everything worked as it should. 2 in a room could be a squeeze unless they hand bigger rooms, would definitely stay again, best value Heathrow hotel

Stayed April 2014, travelled on business
Helpful?
Thank gavin_blogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos_Peroutseas, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 14 April 2014
Dear gavin_blogg,

We are delighted to see that you enjoyed your YOTEL experience and appreciated our concept!

We look forward to welcoming you back!

Kind regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
1 review
Reviewed 11 April 2014

Overall, we had a great stay! We would definitely come back when we need to transit in London. Convenient in many ways! Small room but packed with all you need! Wish we have more of Yotel hotel in other airports around UK!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Siti L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yiorgos_Peroutseas, General Manager at YOTELAIR London Heathrow Airport, responded to this review, 14 April 2014
Dear Siti L,

We are awfully pleased to see that you enjoyed your YOTEL experience and appreciated our concept!

We look forward to welcoming you back!

Best regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about YOTELAIR London Heathrow Airport

Property: YOTELAIR London Heathrow Airport
Address: Airside Terminal Four Arrivals Mezzanine | London Heathrow Airport, Hounslow TW6 3XA, England
Phone Number:
Region: United Kingdom > England > Greater London > Hounslow
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#3 Family Hotel in Hounslow
#3 Romantic Hotel in Hounslow
#5 Business Hotel in Hounslow
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — YOTELAIR London Heathrow Airport 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
YOTELAIR London Heathrow is inside Terminal 4, located moments away from arrivals, departures, Heathrow Express and underground stations. There are two types of cabins - standard (large single) and premium (double) - both equipped with en-suite bathrooms, free WiFi and a flat screen TV (free-view channels). Also free hot beverages available at Mission Control. Services available include 24-hour food and drink delivered to your cabin in 15 minutes. The best thing - you can book just a few hours or overnight. ... more   less 
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Also Known As:
Yotel London Heathrow Airport Hotel Hounslow
Yotel London Heathrow Airport Hounslow

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