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“Just like staying in a pig pen”

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Osterley Park Hotel
Ranked #1 of 1 Hotels in Isleworth
Prestatyn, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Just like staying in a pig pen”
1 of 5 bubbles Reviewed 18 October 2013

On arrival turned up to park our car on exiting the vehicle we could see matresses on the car park. Walking up to the hotel there were people slouched on the steps,could not get our bags through the door. As we went through the main door you get the impression its going to be an unhygenic stay. We were staying two nights and asked if we had a nice room to which the man on reception said yes,a newly refurbished room. Went to the room and our thoughts were confirmed. It was scruffy,the bed was uncomfortable, smelly, cheap nasty furniture. We wanted a comfy night as my partner was in a competition the following day but we had a uncomfortable night with a peg on our nose. The bar was disgusting. Wouldnt contemplate eating there. Next morning there were wine glasses in the corridor not been cleaned up. Would never stay again. Needless to say we only stayed the one night. my partner drove 5 hours back home with twisted ankle so we didnt have stay a moment longer.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sarah w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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264 reviews from our community

Traveller rating
    10
    34
    62
    41
    117
See reviews for
44
65
19
70
Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 14 September 2013 via mobile

Two night stay but checked out after one - only stayed as too late to find somewhere else with young child. Filthy carpet, beds very uncomfortable, stains on ceiling and walls, odour of dampness, rotting window frame......received part refund. Holiday Inn Brentford, thank you for taking me in.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Skigirl19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Isleworth hotels

wakefield
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed 13 September 2013

The first room I was given was in a two story block in the car park. I must agree with other comments" Norman Bates hotel" Anybody from the street could gain access to your door( I was told they had security) that just sums it up!

Then I was moved to a better room within the hotel, however I still did not feel safe, as the nearby fire exit was open. when I asked why ? I was told this was used for people who wanted to go outside for a cigarette.

when going for Breakfast there was two women sat outside the restaurant on a step having a cigarette and a chat. They were the cook and the waitress, who then followed me in and asked me what I wanted. I had nothing as neither were dressed to warrant serving food.

On the plus side I had a very nice curry in the restaurant.

Room Tip: Do not accept any room in the car park..
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank georgieWakefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Balbriggan, Ireland
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 12 September 2013

Hotel is close to the Airport, the Underground and London and is not expensive if all you want is somewhere to sleep. Room was OK, Bed was poor, Shower was almost useless, Bedding could do with a clean, Room was not that clean, TV very dated.

Room Tip: Only stay if you are on a budget and want to be there for 1 night
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheGilmartins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 20 August 2013

Please avoid this Hotel!!
used communal toilets when first arrived- used nappy on floor, bins/sanitary bins overflowing, no toilet roll.
luckily from here it got slightly better, room basic but clean, bathroom clean but desperate need for refurbishment,
service at breakfast terrible but food OK.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mr123456987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dalkeith, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 26 July 2013

I stayed here for 1 night (last night) and that was 1 night too many. Horrible place with stained carpets, broken shower fittings, peeling wallpaper and dubious stains all around. The website should lead to a prosecution under the trades description act as the reality is NOTHING like the appealing photoshopped imagery on the web. AVOID.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 25 July 2013 via mobile

Noisy, shabby depressing. Pig stye outside, quite frightening at night. People sat outside on pavement drinking and smoking pot. Rubbish everywhere. Carpets coming away from floor. Horrible nightmare!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Meliam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Osterley Park Hotel

Property: Osterley Park Hotel
Address: 764 Great West Road, Isleworth TW7 5NA, England
Region: United Kingdom > England > Greater London > Isleworth
Amenities:
Free Breakfast Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Isleworth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Osterley Park Hotel 3*
Number of rooms: 69
Reservation Options:
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Also Known As:
Hotel Osterley Park
Osterley Park Isleworth

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