The only decent thing about this place was the reception staff who were polite and efficient. I feel sorry for them working in such a dingy, dated and generally depressing place. There were broken fittings in the rooms, our room strangely had 2 showers, but one of them didn't work. The walls were paper thin and we were kept awake for hours during the night thanks to loud voices coming from rooms above and next door. Everything looked grubby and old - and the brown fleecy blankets on the beds gave the impression of not being freshly laundered. The room smelt of old cigarettes and spicy food. On our way out of the hotel to our car I spotted the housekeeping cupboard outside under a walkway canopy...I hope the bedding wasn't kept in here because that might explain the stale and damp smell in the bedrooms...We wouldn't ever return.
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- Also Known As:
- Hotel Osterley Park
- Osterley Park Isleworth