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“Gorgeous food ”
Review of Thames Court

Thames Court
Ranked #17 of 27 Restaurants in Shepperton
Cuisines: Contemporary
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: The Thames Court in Shepperton is a country pub & restaurant oozing rural charm and rustic character. Our picturesque surroundings provide the perfect backdrop for savouring the hearty, seasonal pub-food on our menu, and the carefully nurtured cask ales and fine wines gracing our bar.
Reviewed 5 August 2014 via mobile

When I logged onto trip advisor to write my review I was really surprised to see all the bad reviews! 6 of us ate here, we all chose something different and every meal was gorgeous. We're from the north and you would pay the same price for rubbish food and a scruffy setting where we live so we was very surprised at the quality and price. We took our dogs and within seconds staff had come out with a bowl of water for them. Great setting by the water, nice staff, gorgeous food.

Thank Mlgus2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at Thames Court, responded to this reviewResponded 9 November 2017

Hi,

Thank you for your review, we're glad you had a good time.
Have you heard about our recent makeover? We'd love to see you back and hear your thoughts!

Thames Court Management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (799)
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581 - 585 of 799 reviews

Reviewed 4 August 2014

We arrived and went inside to find a table, it was not overly busy considering it was a Sunday evening, my husband ordered us drinks which took forever as there were 3 people behind the bar but only 1 serving drinks?!
We ordered food 5 mins later to be told one of the ordered items had run out so had to change.
One waiter delivered us the food while shouting to another to bring sauces etc, she then came with a tray of used/ dried up sauces we then had to ask for cutlery and salt and pepper by now our food had gone cold she was not overly thrilled to actually do this for us.

Nice setting greasy average food, poor service from miserable slightly rude staff!!!

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3  Thank Corrie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at Thames Court, responded to this reviewResponded 25 November 2017

Hi Corrie L,

Thank you for taking your time to leave us a review. We are excited to let you know we've had a makeover since your visit and we would love to see you back to try us again. Please don't hesitate to leave us some feedback afterwards as we are constantly looking to improve our offer and service to meet and exceed your expectations.

Thank you again,
Thames Court Management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014 via mobile

Drove 250 miles to see family and they took us here. Lovely setting on the Thames but that was it. Cars parked where they want, even though plenty of spaces. Table dirty and sulky staff when asked could they wipe it. Obvious queuing system at bar to order food but loads of people just pushing to the front which creates an undercurrent of aggression. Food was bland and unexciting. Beer expensive, but I'm from oop north so should have realised it might be nearly £5 a pint.

3  Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at Thames Court, responded to this reviewResponded 25 November 2017

Hi Gary S,

Thank you for taking your time to leave us a review. We are excited to let you know we've had a makeover since your visit and we would love to see you back to try us again. Please don't hesitate to leave us some feedback afterwards as we are constantly looking to improve our offer and service to meet and exceed your expectations.

Thank you again,
Thames Court Management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

it's great to sit outside at Thames Court on a nice sunny day and watch the boats go by on the River Thames. BUT choosing to dine outside means that you have to go inside to place and pay for your orders as there is no waitress service. Disappointing. However the meals chosen were bought out to our table and were very nice!
I luckily enough also had a voucher from Vintage Inns for a free bottle of champagne for my birthday which was very enjoyable.

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Thank oldbiddySurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at Thames Court, responded to this reviewResponded 28 November 2017

Hi,

Thank you for leaving us your feedback. Have you heard about our recent makeover? We have made lots of changes and would love to see you back and hear your thoughts. See you soon!

Thames Court Management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Haven't been to Thames Court in a while, but thought would give it another go as in area, and the weather was nice.

Unfortunately, only been there 10 mins ( with the absentee other half in a queue at the bar), when I heard the lady on the next table complain to the server that she had ordered seared salmon with salsa, and what she had got was neither.

Undeterred as tired, we moved indoors as the weather was on the change. Puzzel why some tables get waited on and not others?

Ordered half chicken on specials board - got two chicken legs. Sent it back. Huff puff.

Could hardly eat the replacement chicken salad in case they had guffed in it.

You know what happens if you complain?

Full of Shepperton wannabees ( staff and clientelle), none of whom care about the service.

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3  Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at Thames Court, responded to this reviewResponded 25 November 2017

Hi Sarah M,

Thank you for taking your time to leave us a review. We are excited to let you know we've had a makeover since your visit and we would love to see you back to try us again. Please don't hesitate to leave us some feedback afterwards as we are constantly looking to improve our offer and service to meet and exceed your expectations.

Thank you again,
Thames Court Management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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