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Emin Gazozcu
Istanbul, Türkiye

Professionalism is Another Way of Quality 8Art

5.0 of 5 bubblesReviewed 10 May 2024
Leo is one of the best Receptionist that I have ever seen. I worked so far the last 26 years in 13 different countries at international Oil & Gas projects worldwide. Leo is definitely in top 5. He helped me a lot when I left both of my mobile phones in Uber Taxi. He managed under 1 hour to get them both back. I sincerely thank him for his professionalism and being good to everyone here at Holiday Inn Shepperton.
Date of stay: April 2024
Trip type: Travelled on business
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviewed 10 May 2024

Calm and peaceful hotel with swimming pool. Plenty of parking. More than happy to accommodate our late checkout. All the staff were very helpful especially Ranu who provided excellent service with a smile at breakfast. Look forward to staying here again next time we fly from Heathrow

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Andrew K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 May 2024

Lovely hotel in a nice location. Convenient to Heathrow with a large car park.20 minutes walk to a lovely pub overlooking the River. Rooms clean. Great service with a smile at breakfast from Rana. Nothing was too much trouble for him.
Will return.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank elainekQ3079OT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 May 2024 via mobile

Leo looked after me really well especially after recognising that I was a platinum member.
Arrived late and he ensured that I was looked after and made to not feel rushed.
It pays to keep loyal to a brand
I will be delighted and definitely booking once again.

Date of stay: May 2024
Trip type: Travelled on business
Thank Happiness68002094133
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 May 2024

The hotel is in a very good location. Victoria was so helpful and patient at the receptionist desk. . She gave us very clear instructions on how to get to Bushy Park. I Really wanted to see the wild deers, roaming free in the park.

It was our anniversary and the staff left us a Happy Anniversary card in our room!

Monica and Rina were very helpful in the restaurant.

There are plenty of beautiful walks along the Thames and quite a few free car parks. Hurst Park and Bushy park have free car parks. Free car park near walton marina too, where there is lovely walk along the Thames River.

We were lucky to have amazing weather.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Location
Thank nandini8893
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 April 2024

This evening in the restaurant Khushpreet/Reena was our waiter. He was engaging, professional and looked after all that we needed, he also was knowledgeable with the dining menu and bar menu too. Khushpreet was interesting to talk with and made our dining experience complete. He is a credit to his team.

Date of stay: April 2024
Trip type: Travelled as a couple
1  Thank 191neve
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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