I have stayed at numerous premier inns around the country due to my job, but I can honestly say that this hotel is without doubt the best Premier inn going! I stayed over 4 weeks and found my stay enjoyable, comfortable and the weeks flew by. My colleague who was with me would also be in agreement.
The one thing that distinguishes this premier inn to the others is the staff. They were the nicest, most helpful and friendly team going. They all work together to make sure all of their guests are happy. As a smoker I was always going outside for a cig and would regularly chat to the staff behind the desk when I came back in. Due to this I got to know them quite well which made the stay even better.
I mentioned one night that I thought their glasses were too small as I drink a lot of water. To me this was a flippant comment and not to be taken seriously, but low and behold when I returned to my room the following week, two pint glasses were put into my room. I even had two keys cut at one point because I kept forgetting to bring it outside with me. Little touches like that, made my stay even more enjoyable and the reason why I’m writing this review today. They will literally go out of their way to make you happy. So, Big thanks to Manager Paul, Debbie, Sher, Marta, Sandray, Mary and Janice.
I can’t praise this place enough. All other hotels need to take note; this is how a hotel should be run!!
- Official Description (provided by the hotel):
- Twickenham East Premier Inn is ideally located within easy reach of the M3 junction 1, with excellent transport links.This hotel is just half a mile from Fulwell train station and 2 miles from Richmond tube station. Heathrow is just 5 miles away.Our Twickenham East Premier Inn has everything you'd expect, incredibly comfy beds in every room, tea and coffee facilities (more at reception upon request) and even a 40" TV.We also have a Beefeater Restaurant right next door serving freshly cooked chargrilled food. ... more less
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