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Best Western Plus Intercourse Village Inn & Suites
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Reviews (2,187)
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1,798
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All reviewsold millattached restaurantkitchen kettle villageamish countrycoffee cakewalking distancepool and hot tubseparate buildingfree breakfaston site restaurantbeautiful hotellancaster arearoom suitegreat place to staywould definitely stay here againexcellent staybeds were very comfortable
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2,094 - 2,099 of 2,187 reviews
Reviewed 4 December 2013

I knew that they were going to do the hotel over. What a surprise to see it's new look. It is at the top of my places to stay. I will stay there again in the Spring and then go bsck there with a bus group in late Spring or early Summer. They are in for a lovely treat when they see all the improvements.

  • Stayed: December 2013, travelled solo
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Review collected in partnership with Best Western
Thank Maureen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

The Best Western Plus at Intercourse Village is an excellent hotel choice in every way. The rooms have all been remodeled and are extremely comfortable. The free continental breakfast is actually a served breakfast in the hotel restaurant. You can either choose 2 items from a specified menu or order from the full menu with a 30% discount. The restaurant is also totally updated and very pleasant. The lobby is very inviting with comfortable seating around a burning fireplace and computer/internet stations, along with free coffee 24 hours. Finally, the location is superb. The village of Intercourse is very quaint with tons of shops, including the Kitchen Kettle shops within walking distance of the hotel. The town of Bird in Hand is a few miles down away, and the access to both the Sights and Sounds Theater and the outlet shopping centers are also easily accessed from the hotel. I will stay at this hotel on every return trip to the Lancaster area.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank Richard123_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

We just returned from a Thanksgiving/ anniversary get away. We always stay at the Best Western Intercourse Inn. The renovations are great!! The king room was beautiful, comfortable, and relaxing. The breakfast in the also newly renovated restaurant is always delicious and this time we even had dinner there one night! Another plus was having a hot breakfast on Sunday morning..they now have the restaurant open for hotel guests!!! The staff are always friendly and very helpful. We enjoyed the new pool and can't wait to use the fitness center they are adding soon. We love returning year after year. Great location...great room, food, and service!!!

  • Stayed: November 2013, travelled as a couple
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Thank kddsgram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

For the most part our experience was very good. The only two issues we had was our room door was left open two days in a row after the cleaning. The heating unit in the ceiling was very dirty and obviously needed cleaned.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Best Western
Thank Raymond B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn W, Director of Excellence at Best Western Plus Intercourse Village Inn & Suites, responded to this reviewResponded 3 December 2013

Thank you for taking the time to leave a review and to share your experiences during your recent stay at the Best Western Plus Intercourse Village Inn. We are disappointed that your stay was not excellent in every way. We strive hard to meet a very high standard and it sounds like we fell short during your visit. Please know that the issues you shared will be looked into and addressed. I certainly hope you shared your concerns with our front desk staff so that we could look into them and address them immediately. Our hotel is literally brand new so we do hope you enjoyed all the aspects our facilities as well as our amazing staff. Thank you again for sharing your thoughts with us and we trust we will see you again in the near future.

Warm Regards,
Dawn Waltman
Director of Excellence
Best Western Plus Intercourse Village Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2013

This is one of the nicest Best Westerns we have stayed in. It was recently renovated and they did an excellent job. Staff was very polite, and the entire hotel was very clean. They don't have the typical Best Western breakfast. Instead they give you a voucher to eat in the hotels restaurant.
The room was spacious and all brand new.
The hotel is also in a great spot. We were able to walk to Kitchen Kettle, and the Pretzel Factory. It's also close to farmers markets and other restaurants.
Highly recommend! We will definitely stay there again in the future.
They also have a beautiful pool but we didn't use it as we didn't have the time.

  • Stayed: November 2013, travelled as a couple
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1  Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn W, Director of Excellence at Best Western Plus Intercourse Village Inn & Suites, responded to this reviewResponded 3 December 2013

We are delighted you had such a pleasant stay while in the Intercourse, PA area. The staff at Best Western Plus Intercourse Village Inn is committed to excellence in every area. Our facilities are indeed second to none and we will continue adding new amenities in the future. We certainly hope you enjoyed your breakfast in the Olde Mill Restaurant. We offer a free complimentary breakfast off of a limited menu or 30% off anything on our regular menu. Although it is different than standard continental breakfasts, it is a winner among guests since we have some of the highest ratings among travelers in that category. Hopefully you will be able to return soon and enjoy our area again and maybe even have time to enjoy our new pool and hot tub.

Warm Regards,
Dawn Waltman
Director of Excellence
Best Western Plus Intercourse Village Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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