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“New Year 2014”

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Holiday Inn London - Wembley
Ranked #5 of 11 Hotels in Wembley
Peterborough, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“New Year 2014”
Reviewed 8 January 2014

We recently stayed at the Holiday Inn, Wembley for the New Year. The hotel was clean and comfortable. The breakfast was excellent. We caught the tube out of London back to the hotel early on New Years Day.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 208Carol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (200)
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 January 2014

I'm just sending you a thank you for organising our stay at the Holiday Inn Wembley on the 22nd December 2013

We thorougly enjoyed out stay and found the accommodation comfortable and clean. Breakfast was indeed superb.
Thank you again

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank LovelyLatte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west yorkshire
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 January 2014

We recently stayed at the Holiday Inn at Wembley the weekend before Christmas as we wanted to experience London at Christmas time. We always go to London for the August bank holiday weekend, but stay in a local B&B in Wembley, but decided to stay at the Holiday Inn this time as my husband is a 'Gold member' and also we were with friends.

We were welcomed by very cheery check in staff, who asked if we had had a good journey and thanked us for being 'members' and choosing their Holiday Inn. They explained everything about the rooms, where the lifts were located and also the spa/sauna areas if we were to use them.

We booked 2 x double rooms but were given family rooms which had a lot of room and were very well presented, also they had been recently renovated on the 7th floor. The rooms were exceptionally clean, the bed was nice and comfy and everywhere was spotlessly clean, no issues at all. We couldn't book in straight away as we were early, this didn't bother us as we were heading straight into London, so checked in when we got back late at night, again no issues with this and the staff were as friendly as the morning staff.

We would definitely stay here again, though didn't get any use out of the spa facilities as we spent all our time in London.

Room Tip: Family rooms are spacious, 7th floor recently renovated.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shawzys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telford, United Kingdom
Level Contributor
130 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 2 January 2014

I don't usually review hotels for single night stays but must make an exception here. We stayed here on NYE and then tubed in and out of London. Rooms and hotel very clean, everything efficient as to be expected from IHG (platinum member).
The underground car park requires some driving skills due to the tight spaces and restricted height.
But during the stay we encountered a lot of the staff, each and everyone of them was smiley/happy and courteous. Thanks for making our stay so great with your smiles and greetings.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andyove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level Contributor
90 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 31 December 2013

We went to the England vs Chile international football match.Prices therefore were suitably high for such an occasion at the hotel. We had a superior room and it was absolutely fine. A superior basic room .Clean,king size bed ,TV,tea and coffee etc. But £150 for B&B. Lovely pool,polite staff . So satisfied but £25 to park the car was a rip off on top of the other charges. Breakfast very good and worth the charge.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank johniec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hull
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 29 December 2013

This hotel was a 10 minute walk from the Tube Station and is a very high standard. Lovely rooms and reception area and very friendly staff. Didn't eat here but there was a McDonalds and a lovely cafe 'Moulin' just near the station which was excellent and great value for money. The Wembley Park Holiday Inn is a great location for traveling to any part of London. I would strongly recommend it. Another bonus was the 'Outlet' place just next door with many designer shops. There was also a Tesco Express which was handy too.

Room Tip: Book early!
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElaineRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve T, Manager at Holiday Inn London - Wembley, responded to this review, 30 December 2013
Dear ElaineRed,

Thanks for taking the time to review the Hotel here on Tripadvisor.

I'm delighted that you enjoyed your stay and that you scored us 5/5 in all the categories, I hope that we will see you again soon!

Kind Regards

Steve Teasdale

Hotel Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pj
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 December 2013 via mobile

Was here on last leg of Euro tour. Good location, close to halal restaurants, London Designer Outlet, Wembley Park Tube station.

Rooms were okay, service okay. But on last day, flight was at 10pm & check-out was at 11am. Tour leader managed to retain 2 rooms for our group to rest while waiting for 3pm departure to airport.

While waiting for the bus, our group had taken down all our bags to the empty restaurant next to the cafe. The concierge 'offered' to handle our bag for us but asked for £5.50 per bag! He gave us a menacing look instead.

The hotel needs to keep it's staff in check on these matters.

Stayed December 2013, travelled with family
Helpful?
Thank taziah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve T, Manager at Holiday Inn London - Wembley, responded to this review, 30 December 2013
Dear taziah

Thanks for taking the time to write a review, I'm very disappointed to hear that you had a bad experience with one of our porters, could you please contact me as soon as possible via e mail - steve.teasdale@hiwembley.co.uk so that I can gather some more information from you and look into this matter further.

I would also like to apologise for the problems caused and hope that you will return to the Hotel again

Kind Regards

Steve Teasdale

Hotel Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn London - Wembley

Property: Holiday Inn London - Wembley
Address: Empire Way, Wembley HA9 8DS, England (Formerly Wembley Plaza)
Phone Number:
Region: United Kingdom > England > Greater London > Wembley
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Wembley
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn London - Wembley 4*
Number of rooms: 336
Reservation Options:
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Also Known As:
Wembley Plaza Hotel Wembley
Hilton International Wembley

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