Is it possible to give a zero rating??We went here before The Wall gig at Wembley on Saturday.The service was absolutely terrible - four of us waited 30 minutes even to be approached for the drinks order (we tried endlessly to attract the waitresses attention0-about 45 minutes for meal order to be taken - then when the starters arrived they were not ours and were whisked away... meanwhile the staff and the manager seemed very busy but were achieving nothing -the place was busy by now but nobody had eaten anything.
We were told finally that 2 of our starter were not available so the manager suggested a 'special' prawn and mushroom dish that was 'exceptionally tasty' -so rather than wait another 20 minutes for the menu to reappear we accepted -very foolish!!The starters appeared and the 'specials' were disgusting and left 3/4 unfinished.
After 1 hour the main food finally arrived -well one dish did -a plate of cold rice with some pita and a tiny bit of lamb in it -no sign of the 3 other dishes.The manager disputed the coldness of the rice so we put a spoonful onto his palm!!The whole restaurant was full of disgruntled customers with no food and staff disappearing into the kitchen and re-appearind with no food but looking so busy.The manager was strolling around avoiding looking at anyone or speaking to his staff.
Following a discussion with the manager we offered to pay for our drinks but the manager was so flustered he just told us to leave!!So we did ......if we hadn't we would have been there 'til midnight! 5 minutes later we spoke to some Norwegians who had been in there at the same time and they told us the manager had finally lost it and sacked one of the waitresses who had shown the greatest talent for aimlessly wandering up and down without carrying a menu,a glass,plate or speaking to anyone.Perhaps this was a step in the right direction.Fortunately they thought this was hilarious and at least we have a funny story to tell.The other real good news was that the gig was fantastic -thanks Roger.Avoid this place at all costs!!!!
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