We stayed for six nights at the end of February, we had 3 rooms, two corner suites, (798 and 898) and an executive king. All the rooms were lovely, comfortable and very clean. We enjoyed the space in the suites and the separate shower in the bathroom was great. In the executive room you only have a shower over the bath which is not problem but I prefer a separate shower.
With all the rooms we had free breakfast in the executive lounge which was good. On a few mornings we took breakfast in the restaurant and this was good except on one day when the lady cooking the eggs spoke poor English and it was difficult communicating our preferences to her.
We have stayed at the hotel several times before and this time we noticed that the standard of the Executive Lounge had dropped. The Staff were extremely pleasant and as efficient as always but the quality of the drinks and canapés were not as good as they were in the past. We were disappointed to find that the lounge no longer serves 'afternoon tea'. It appeared that the lounge was undergoing a big cost cutting exercise. It was still nice to sit in the lounge and enjoy the views from the top of the hotel.
We ate in the bar and restaurant many times during our stay. The food was very good, definitely above average. On our last night we had a problem in the restaurant because service was quite slow and our food arrived cold. This problem was rectified by the Manager and we were compensated for our disappointment.
The pool was nice and never overcrowded when we visited.
All the Staff at the Hotel are extremely friendly and efficient, especially the two ladies in the Executive Lounge who have worked there since the hotel first opened, they remembered us from our previous stays and did all they could to make our visits to the Lounge enjoyable.
I would definitely recommend this Hotel and I look forward to our next stay.
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