We arrived at the hotel towards the end of the Jubilee weekend. Our 3 day stay was marred by threadbare towels, lack of room freshening and bed-making, the cook's poor memory of the breakfast orders and the broken temperature control on the electric shower that alternated between freezing cold and scalding hot. The breakfast table, shelves and surfaces in common areas could do with regular and thorough cleaning.
It would take a daily or weekly maintennce inspection to ensure that the shower does not become a hazard to guests. It would take an information sheet to indicate breakfast times, internet access codes, the policy of paying at the sister hotel and importance of leaving room keys for the cleaner. It would take a simple printed checklist to get each guest's breakfast options right. It might even help to provide guests with a list of local ttraction compliments of the tourist board.
Given that my girlfriend stays in the vicinity to visit her Mum nearby, this B&B would have been plced in an ideal location for repeat trips. Given it's problems, we'll find somewhere else.
- Also Known As:
- Roscroggan Chapel Guest House Camborne, Cornwall