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Laura F

Worst Premier Inn I have stayed in. Would not recommend to anyone with young children needing more than 7 hours sleep.

1.0 of 5 bubblesReviewed 28 Jun 2023
We stayed as a family (2 rooms) in May half term, and it was the worst accommodation i think we have ever had in the UK.

The hotel is run down and poorly maintained. Our room was very dated with damaged furniture, no working extractor fan (or openable windows) and on arrival was left incredibly dirty - with heavy stains all over the carpet, furniture peeling and food left under one of the beds.

The room we were in (Room 26) also had incredibly creaky floorboards above the room - meaning that all evening and early morning all we could hear was the people in the room above - it was so loud it prevented my young kids from sleeping and woke everyone up at 6am. However as this is noise outside of the "designated quiet hours" the hotel are unable to do anything about it. The camp bed given to my son was rock solid and despite weighing less than 6 stone couldn't sleep due to the discomfort.

The attached restaurant is very poor. Run down, and the breakfast was swimming in grease. The staff work very hard, but there is not enough of them to cope with demand.

Its a shame as usually i am a massive fan of premier inns, and often choose to stay there as they offer great value for money and a clean comfortable place to stay.

This hotel would be great if given some TLC, its a great location but desperately needs a refurb.

However this hotel truly did have a negative impact on our much needed family break (as i had tired grumpy children from lack of sleep) and the poor response from their "customer service" has made me cancel a couple of future bookings i have and moved them to a different hotel instead.
Date of stay: June 2023
Trip type: Travelled with family
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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Reviews (1,504)
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Reviewed 25 June 2023

Spent four days at the inn. My room was spotless and comfortable. All the staff were very friendly and polite. They went out of their way to make my stay enjoyable. The food at the restuarant was lovely. The Gluten Free options were excellent.

Room tip: Great staff and great food.
Date of stay: June 2023
Trip type: Travelled with friends
Thank NorthStar13724233587
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 June 2023 via mobile

Just got back from a great weekend in Cornwall, I stayed at the Camborne Hotel which is close to all attractions.

The hotel is very clean and the staff are so friendly nothing is too much trouble, I would like to thank Phillips, Caroline and Joanne who were always there with a smile, I’m looking forward to my next trip 🙂

Date of stay: June 2023
Trip type: Travelled solo
Thank Chris H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 June 2023

Well appointed and with parking on the quiet end of Cambourne. Welcome was good and slept well.

Price was reasonable. Left early to catch a ferry so did not have breakfast.

The pub next door is appalling, so do not plan to eat there!

Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank JWJD1960
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 June 2023

The perfect gateway to travel around Cornwall. We had a Premier Plus room and it was ideal. Very friendly helpful staff, particularly Shane for his IT help and Phillippa for sharing her local knowledge.
Great help yourself breakfast to set you up for the day.
Would stay again when we are in the area.

Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Pam E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 June 2023

My wife and I have stayed at this hotel a few times and it is always consistently very good. We booked a Premier Plus room this time and this certainly lived up to expectations and the enhanced level of comfort made a marked difference compared to the standard room. I have a number of medical problems which means getting cancellation insurance can be difficult so using the Flex booking solves that problem. We would recommend the hotel for a short or long stay. We booked the meal deal and eat at the Table Table next door it is excellent value.

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Stephen S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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