We booked a table for 10 on Saturday the 29th March 2014 for 19.30 to celebrate a family birthday with friends.
Prior to this date we ordered and paid for bottles of wine that we asked to be placed on our table with glasses for when our party arrived, this did not happen. We then sat at the table with bar drinks and eventually a waiter attended with the white wine only to tell us that the Red wine we had ordered and paid for was not available and would we accept an alternative to which we had to say yes.
This took another 30 minutes to arrive. We then waited another hour to be offered complimentary olives and bread with an apology for the delay with our starters. Yet another half an hour before the starters arrived and when they did there were 3 short. After a further 20 minutes we asked where the other 3 starters were only to be told by the waiter that he had forgotten to order them, by this time the rest of the table had finished theirs so the other 3 went without. At this sage the waiter did say that we would not be charged for the starters.This was little compensation for those who had not even had a starter! During this time we had also noted that several tables who had sat down after us had been served not only their starters but also their main courses.
Eventually under threat of leaving our main courses arrived, over two hours late. The steaks were chewy and not served with the vegetables we had asked for, presentation was poor and overall disappointing.
Because of this we did not bother with desserts and would not bother returning.
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