What a shame!! First impressions are of an interesting cottage situated in the beautiful village of Crantock. You can see that a lot of effort has gone into the design and layout of the building and it does have quality bathroom and kitchen fittings. Unfortunately that is where the good points end. Very quickly you become aware of the lack of storage space in the downstairs bedrooms and the lack of any shelves or storage in the bathrooms means everything has to remain on the floor for your entire stay. The dingy light bulbs, make things very dull with some bulbs not working at all. Our daughter and husband were occupying the upstairs with their 10 month old son and were horrified with the high pressure and scalding temperature of the bath water so you definitely need to be aware and very careful of this, another example of the lack of detail which could easily be sorted out with a little thought.
I would guess this cottage was very nice when first let but now the furniture has had its day and there is an overpowering smell of dogs on the sofas and carpet. We were very disappointed with general cleanliness on arrival and appalled to find out of date fish and other food left in the freezer, a kitchen bin you wouldn't want to go near and a dishwasher with enough food scraps at the bottom to make a fry up, so this did spoil/ruin our first evening and following day, in fact we delayed unpacking until late the first night in case we decided to move on. We had already phoned our contact, explaining our concerns which the owner overheard and when he asked if there were any problems we told him and pointed out the disgusting state of the floors including dog hairs on the beds and all around the skirting boards and he became belligerent and told us to contact the agents if we weren't happy, luckily his wife came and told us she would be back with the cleaner and to her credit she responded reasonably quickly the next morning and cleaned the cottage and left a sorry note and two bottles of wine as some sort of compensation.
Would we go to Crantock again? Yes. Would we stay in No 3 The Hinges again? Not a chance.
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