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“A good night's sleep”
Review of Premier Inn Hayle

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Premier Inn Hayle
Ranked #1 of 3 Hotels in Hayle
Certificate of Excellence
Reviewed 31 October 2013

A lovely quiet room; warm and well lit. Staff very helpful when we had a problem with the loo. Shower could have been better (bigger, more forceful shower head); the fan in the bathroom was too noisy.

  • Stayed: October 2013, travelled with family
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1  Thank Passepartout26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy L, Front Desk at Premier Inn Hayle, responded to this reviewResponded 2 November 2013

Thank you for reviewing your stay. I'm glad you enjoyed your time with us & look forward to welcoming you back in the near future. The points you have raised will be look into.

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512 - 518 of 750 reviews

Reviewed 29 October 2013

My wife and I stayed here for two nights In October. This is our third stay and it is always nice to return. We checked in and were greeted with very helpful staff who checked us in quickly. It was a nice touch for them to greet us as returning guests and immediately felt so much nicer than the Travelodge over the road.
The room was very clean and comfortable and the new flat screen TV was a welcome addition.
Our room was located upstairs (room 30). The only negative I would have to say was you could hear people coming up the stairs if they were making more than the normal noise.
Thanks again to all staff we dealt with during the break you were all very professional and a credit to this Premier Inn

  • Stayed: October 2013, travelled as a couple
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Thank Welltodo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy L, Front Desk at Premier Inn Hayle, responded to this reviewResponded 31 October 2013

Thank you so much for your review the team always get a kick out the fact our regulars keep on returning. Im glad you enjoyed the new Tvs & on your next visit however you book just give us a call with any room preference & we will do our best to accomodate you. We look forward to greeting you again in the near future.

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Reviewed 28 October 2013

We have just returned from a break in Hayle. The hotel staff were kind and extremely helpful when one of our children fell ill in the night. Nothing was too much trouble. Thanks to their care and kindness the boys have asked to go back, and we will.

  • Stayed: October 2013, travelled with family
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Thank Helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy L, Front Desk at Premier Inn Hayle, responded to this reviewResponded 29 October 2013

Thank you very much for your review & am glad we were of help to you & your son........ We look forward to welcoming you back soon.

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Reviewed 27 October 2013 via mobile

Stayed here for one night as we were down for a wedding. I contacted hotel couple days before asking if there was any chance me and 2 others could possibly check in slightly earlier in order to get ready. This was all sorted and rooms were ready just as we arrived which was just after 11am. Staff here were very welcoming and couldn't do enough for us to make our stay comfortable. As for room very generic of any premier inn but like all others always found them to be of a good standard and this one scores points for that here. Clean, tidy, modern and we got a good nights sleep! Brewers Fayre next door is pleasant enough and serves its purpose. Thanks team Premier Inn!

Stayed: October 2013, travelled with friends
Thank samps39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy L, Front Desk at Premier Inn Hayle, responded to this reviewResponded 29 October 2013

Thank you for your kind review....We are glad we could be of help & the wedding went well. Even though check in is 2pm we do try to accomodate guests requests when we can.
The team look forward to welcoming you back soon.

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Reviewed 20 October 2013

Stayed at the Hayle premier in earlier this year. First room we were allocated was a disabled access room,and not only that was on the ground floor facing the main road..
We complained to the staff and were given a different room,this time away from the road.
had to then request additional towels as they on had the one large one.
Again apologetic.
Eating facilities was next door and was the normal standard for Premier.
The Hayle looks as though it could do with a refresh/overhaul,and also be wary of getting the front rooms facing the road,far to noisy

Room Tip: Always ask for the rooms at the back, away from the road.
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  • Stayed: August 2013, travelled with family
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Thank 46Rossy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy L, Front Desk at Premier Inn Hayle, responded to this reviewResponded 24 October 2013

Thank you for your review of the Hayle Premier Inn. I'm glad we were able to move you to a standard room unfortunately when you book an easy access room we are unable to move you unless you ask us in case you need the facilities offered. If you have any special requests you can contact us before your arrival & we will do our best to accomodate them to make your stay more enjoyable. On behalf of the team we look forward to welcoming you back soon.

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Reviewed 17 October 2013

No problem with the Premier Inn or staff. You know that a constant standard is maintained and that all staff are friendly.

My only fault is with the Brewers Fayre restuarant next door. An evening meal is no problem, a table is reserved when booked at premier inn reception. Sunday morning breakfast is a free for all. It is an eat as much as you like breakfast which is the norm every morning. No tables reserved, find somewhere I was told. The lack of staff could not cope with replemishing all cereals, bacon, eggs etc, drinks, bread. It was the same in the evening for the sunday roast except that having booked through reception you were guaranteed a table. Some of the bar staff need some induction on customer service. Granted they had to deal with some awkward customers. Good beer.

  • Stayed: September 2013, travelled as a couple
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Thank Imladris01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy L, Front Desk at Premier Inn Hayle, responded to this reviewResponded 24 October 2013

Thank you for your review the team are glad you enjoyed your stay & look forward to welcoming you back soon. I have passed the comments of your eating experience to the Manager of Brewers Fayre.

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Reviewed 14 October 2013

We visited Cornwall to look at wedding venues for the following year and had the best Premier Inn stay ever. The room was comfortable and clean and tidy. Not far from a busy main road, but it was surprisingly quiet and nothing was too much trouble for the reception staff! A special mention to Jo who was lovely, thanks for all of your help.

  • Stayed: February 2013, travelled as a couple
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Thank Becky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy L, Front Desk at Premier Inn Hayle, responded to this reviewResponded 16 October 2013

WOW Thank you so much for such a lovely revue & yes I do remember you both we have since had new flat screen TVs to enhance our guests stay. I hope all goes well with your plans for next year & hope you visit us again soon

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Additional Information about Premier Inn Hayle

Address: Carwin Rise, Hayle TR27 5DG, England
Region: United Kingdom > England > Cornwall > Hayle
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Hayle
Price Range: £44 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Hayle 3*
Number of rooms: 57
Official Description (provided by the hotel):
Close to the stunning St Ives Bay and its miles of golden beaches, coastal dunes and azure seas ... more   less 
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Also Known As:
Premier Inn Hayle Hotel Hayle
Hayle Premier Inn
Premier Inn Hayle Cornwall

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