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“wedding”
Review of Premier Inn Hayle

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Premier Inn Hayle
Ranked #1 of 3 Hotels in Hayle
Certificate of Excellence
Rome, Italy
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“wedding”
Reviewed 14 May 2014

Very convenient locality for our stay. Close to the coast for visiting and sightseeing.The staff were very friendly and greeted us with a smile. Tea and coffee replenished daily and rooms cleaned daily. Restaurant next door was good although busy in the evenings which we were informed about and advised to book a table each day. Manager gave a warm welcome and was attentive. Overall we made the right choice to stay there for value, convenience with everything on the door step.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank odlsmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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696 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
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  • German first
  • Italian first
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English first
Wombourne, United Kingdom
1 review
Reviewed 13 May 2014

very friendly staff and clean/comfortable rooms,30 mins wifi just enough for the wife to check social networking sites,decent well priced food
a good location for numerous locations to visit
overall a great weekend with family and friends
would definatley go again

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Glyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bideford
1 review
Reviewed 12 May 2014

Arrived just before ten pm. Sympathetic greeting and quick check in. Soon in our room which was clean, spacious and modern enough to say it was relatively smart. Excellent king sized bed and extra single one if needed. Had the room as an offer at a low price. Everything worked and we had no complaints. Would use again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, United Kingdom
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 May 2014

I have rated this as poor because although the inn was clean when we booked in we went into the restaurant to eat and had to wait ages and there was several complaints and quite a few people walked out then when we went into reception area only walked through door without sdaying anything was told not to make any noise as there was people asleep I was surprised and said that we had just walked in and she said just warning everyone but as it is a reception I would assume you are allowed to talk so if there was children I would hate to think of her attirude. In the morning we went for breakfast in adjoining restaurant and waited yet again for breakfast no milk had to wait for it to be filled up had to wait for breakfast to be served for at least 30 - 45 mins again people cancelled and went elsewhere to eat so this year we have booked somewhere else for our stop over

  • Stayed June 2013, travelled as a couple
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Helpful?
2 Thank topgoldengirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Hayle, responded to this review, 9 May 2014
Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by Guest Relations and the Management Team at this hotel. We hope to welcome you back to Premier Inn in the future.
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London, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 May 2014

We are very disappointed that reviews are not resolved by managers as they reply to the gusts below. We stayed on April in room 55, mattress is still horrible uncomfortable , and bathroom sink still need to be changed(previous guest complained about the same issue). Room was quite big and nice. Housekeeping service very poor, nobody care to change dirty towels left behind the door, toilet wasn't cleaned and nobody bothered to Hoover the carpet! Should be not acceptable. There is no phone in the room! Very big disadvantage . With every issue we had to go to reception and then we had to wait 10,15min for any receptionist :( . In arrival day we waited 20minutes for someone who should check us in. Very disguising. Restaurant staff very friendly and polite but not organised! Very slow service during breakfast time, lots of table dirty and nobody bothered to clean it quickly - long queue and very angry guests .
However Looking forward to better stay ;)

  • Stayed April 2014
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Helpful?
1 Thank Ewalewa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury, United Kingdom
1 review
Reviewed 1 May 2014

we had to visit hayle at quite short notice for family friend's funeral the location of premier hotel for us was perfect and we have been impressed and pleased with both hotel and resturant which was also excellent we will use again anytime

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy L, Front Desk at Premier Inn Hayle, responded to this review, 14 June 2014
Thank you for taking the time to review your stay at such a sad time . We do hope to welcoming you back in better circumstances.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level 5 Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 19 April 2014

We stayed here on Good Friday for 1 night. It was ideal for us 2 adults 1 child.
It was very clean the reception staff were excellent,very helpful even booking us a table for the Brewers Fayre pub next door.
Would recommend this place to family or friends

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TMLBaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy L, Front Desk at Premier Inn Hayle, responded to this review, 21 April 2014
The team are glad you enjoyed your stay with us & look forward to welcoming you back soon as we are having all new beds delivered in May to make our guests stay more enjoyable
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Hayle

Property: Premier Inn Hayle
Address: Carwin Rise, Hayle TR27 5DG, England
Region: United Kingdom > England > Cornwall > Hayle
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Hayle
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Hayle 3*
Number of rooms: 57
Official Description (provided by the hotel):
Close to the stunning St Ives Bay and its miles of golden beaches, coastal dunes and azure seas ... more   less 
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Also Known As:
Premier Inn Hayle Hotel Hayle
Hayle Premier Inn
Premier Inn Hayle Cornwall

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