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“never again”
Review of Angel Hotel

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Angel Hotel
Ranked #3 of 3 Hotels in Helston
Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“never again”
Reviewed 7 July 2014

never again will we be staying in this very tired hotel, it was very noisy with load music till 12, the furniture in the bedroom was falling apart the TV didn't work. the bathroom extractor fan was so full of dust and cob webs it looked like it hadn't been cleaned for 10years, there were blood stains on the duvet cover. this hotel is not worth £75 per night and they need to bring the standard into the 21st century, there is some very inappropriate paintings in the bar which should be removed as could offend some people. It is a shame that the hotel does not look like the pictures shown. I give this hotel just 1 rating and that's only because the staff were friendly.

Room Tip: never stay here
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jayne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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85 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
caerphilly
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 July 2014

Stayed here on the night of the England versus Italy World cup match following a three day charity bike ride event covering 350 miles. The reception was shut upon arrival which was not the ideal start. Our room was situated at the front of the building facing the street outside which meant a lot of street noise heard within. The said room was allegedly a "family" room which meant there was a smaller room adjoining with bunk beds for my son (12 yrs) to sleep in. This room was pretty sparse and as with our room, the decor left a lot to be desired to put it mildly. The wardrobe was held together with some baton and the bathroom was absolutely tiny. The kitchen is opposite the annex room which meant that the window could not be opened due to the foul smell of cooking fat as there was a wedding on at the time. There was no hairdryer in the room and when I requested one from reception, I was told there were only two and they were both being used by other residents. We went out for food and then returned to watch the football in the bar. There was a large television set-up with chairs in front and by the time we got there, there was already a large crowd of predominantly males in their twenties. The group were very lairy and obviously quite drunk. The game started and it got worse from there unfortunately. The staff insisted on repeatedly supplying the group with shots which were devoured as if they were going out of fashion. There was a male sat directly in front of the tv who insisted on using foul and abusive language throughout and by the 28th minute of the match, had used the C**t word on six separate occasions. Disgusted with this behaviour I spoke with one of his friends quietly to request him to "have a word" which he did with the result of the male having a massive strop and swearing even more. This was the proverbial last straw so I decided we would go to bed but on the way out, I stopped at the bar and asked the lady behind if she was the DPS (dedicated premises supervisor - landlady in old money), she said "what's a DPS?" I asked her if she was in charge and she said no, he's in there pointing to the group of males watching the football meaning in fact that he was party to the wholly unacceptable behaviour within the establishment. We then were forced to retreat upstairs where we had poor night sleep due to the excessive noise from the street in front. In summary, the hotel is dated, poor value for money and most definitely not suitable for families at all. Further more for the information of the staff, it is a criminal offence to serve alcohol to a drunk person and it is also an offence to use insulting words or behaviour in a public place. I would not stay here again if you paid me!!

Room Tip: Rear rooms will avoid street noise.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank csje1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Portsmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 May 2014

We stayed at the Angel Hotel for 5 nights. This was to see the floral dance on may 8th. We enjoyed our stay at the hotel, the location was perfect for the holiday.

The hotel was fine. Staff were very helpful

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KEITH L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tedburn Saint Mary, United Kingdom
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 May 2014 via mobile

Excellent stay, warm welcome. Everything all within walking distance. Lively place to visit. Breakfast was good too. If you're thinking of going for Flora Day 2015 book now!! Next time I have to stay in that part oc Cornwall will go back to Helston.

Stayed December 2013, travelled on business
Helpful?
1 Thank wendyt558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 March 2014

Recently stayed at the Angel Hotel for a short break with a mate. I found the food and the service by all the staff excellent. Great value for money and the location was central to where we wanted to go. I would definitely stay again and recommend this Hotel. Dan T

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 4 February 2014 via mobile

What an outstanding hotel! The service is bewildering, Emma on the bar is a welcoming asset to this marvellous establishment. The rooms are superb and exceptionally clean with beautiful linen. The Wood stove and ancient well in the bar area make for cozy and delectable in the evenings, with wonderful company from the locals - most enjoyable . Good food & busy serving traditional Sunday roast on Sunday lunch & evenings!

Stayed February 2014, travelled solo
Helpful?
Thank IanDewdney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petersfield, United Kingdom
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 November 2013

This hotel is caught in a time warp, out dated rooms, mould on the shower ceiling, leaking toilet, that is so close to one wall it cant be used properly! Very tired decor throughout, including the dining room with its bizaar art work. It's saving grace is the staff who were friendly and helpful, especially the breakfast waitress. Shame because this hotel has potential, and is well situated. One final problem is the parking approx 6 very tight parking spaces is not enough.

Room Tip: Front of hotel noisy
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeremy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Angel Hotel

Property: Angel Hotel
Address: 16 Coinagehall Street, Helston TR13 8EB, England
Region: United Kingdom > England > Cornwall > Helston
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #3 of 3 Hotels in Helston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Angel Hotel 3*
Number of rooms: 17
Official Description (provided by the hotel):
The Angel Hotel in central Helston dates back to the 16th century and was once the town house of Lord Sidney Godolphin who was First Minister to 3 Monarchs. Thereafter, it became a noted coaching inn and has been trading for over 250 years. The Angel is located on the Main High street and offers 1 premier room, 13 double/twin bedrooms, 2 single room & 3 family rooms all en-suite. This is the prime location to see the Furry Dance on Flora Day. ... more   less 
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Also Known As:
Angel Hotel Helston, Cornwall

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