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“Shipwrights? Shipwrecked! Shocking!”
Review of Shipwrights Arms

Shipwrights Arms
Ranked #35 of 119 Restaurants in Helston
Price range: US$7 - US$27
Cuisines: Pub
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Restaurant details
Good for: View
Dining options: After-hours, Breakfast, Delivery, Reservations
Description: Quirky Cornish pub with great views and food served all day
Reviewed 7 May 2014

Just got back from an evening at this pretty pub nestled amongst a cluster of cottages on the Helford Estuary.

Ok, that's the good bit over with.

It was a very underwhelming experience. A plate of cheese at £7.50 consisted of 3 miniscule slices of very average cheese, served with biscuits that might have been on special offer at Aldi. What was described as chutney, appeared to be a ramekin of bland hard chopped gooey something or other, garnished with two slithers of celery. I think it was celery. It really was the most miniscule slither - could have been anything.... We also ordered a plate of hummus. The hummus arrived in a ramekin dish once used by The Borrowers. Thimble sized. Containing the oddest looking hummus I have ever seen. Excuse me for being graphic, but sick and dog spring to mind. Served with four huge pieces of stale bread. This presented a challenge. How would we spread this thimble sized amount of hummus across four stonking pieces of bread?

If you can't get a cheeseboard right, and you're struggling with something as straightforward as hummus, then it's time to worry. All the major supermarkets sell tubs of decent hummus for a £1 or less.... Risible at £6.50.

Moving on, the other issue which was perhaps more irritating was the behaviour of the staff, (grubby, loud, oblivious,) many of whom had congregated at the end of the bar swapping stories about Helston Floral Day and how drunk they were going to get. It was like one big Gap Year/Student Union bore off, and one which we didn't need to be party to.

If we were paying student prices it would be bad enough, but paying £26.00 for two starter portions of pathetic food and two glasses of naff wine adds insult to injury.

This was our third visit, it's the only pub for miles around, and has a captive audience. It now has two less, we won't be returning.

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6  Thank KPFH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (416)
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305 - 309 of 416 reviews

Reviewed 5 May 2014

Staying close by this pub is mentioned in reviews and visitors book,so thought we would have lunch there i day.We arrived at 12.30pm and were given the menu,this had about 3 starter choices and approx 6 mains,having been informed there was no pasties or mackerel,that left you with very limited choice at this early time of the day.My husband settled on beef burger(homemade,very thick and raw in the middle) bun was very dry and I settled on chicken breast burger(chicke n was good but bun very dry)chips and salad ok.The lunch @ 26.00 inc drinks was disappointing.Also a very loud jazz band playing which was very loud and over cluttered the very small space,couldn't wait to get away from it.

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3  Thank Deb22Gosport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014

We visited The Shipwrights Arms last year whilst on holiday shortly after it had been taken over and it was superb in every way, the new team were doing a cracking job. However, we have just visited again and I have to say we were very disappointed. The location of this pub is outstanding (they are very lucky), but the staff this time were arrogant, un-attentive and inefficient. The food was of average quality, but the beer was good. We wonder if they have been doing rather too well recently and have started to get an 'attitude'.

5  Thank SimmaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014

Second visit since the change of owners, the first visit was inspirational and excellent, today's visit could not have been more of a contrast.

Arrived at lunch time, found a table and sat down, and waited, and waited, and waited. Thought we must have got it wrong that we should request a menu and order at the bar. Went up to the bar to be advised that the menus had had to be reprinted due to an error and one would be brought over shortly. We waited a lot longer.

We were sitting by the kitchen door while waiting, where the staff were coming and going, we kept expecting someone to say "we'll be with you in a minute" or similar, that didn't happen, there were no smiles, studious avoidance of any eye contact, general unfriendliness. We were invisible. Eventually we gave up, we we're untethering the dogs from under the table to leave, when the nicest of the staff we encountered came over with the menus. We relented, and put our orders in, Crab Sandwich £9, Bean burger £9:50, and sausage & chips £6 for grandson. The sausage & chips were very nice, the Bean burger was no more than average but the crab sandwich was absolutely revolting, a very small portion, on quite dry bread, full of shell, I battled my way through half, then gave up and left most of the second half.

Reading the terrible / poor reviews, I notice the management don't respond to the comments. Do people's opinions seriously not matter? Say so if that's the case and we'll stay away in future.

Of special note for arrogance and surliness was the young slim girl with long blond hair tied up in a pony tail. Seemed to act with authority. Striped sweater today (Saturday 3rd May)

Please try and set these issues right, good management needs to be applied.

6  Thank Zinfandel-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

We came here for lunch mid week, on a beautiful sunny spring day, and having not visited the area for many years, were delighted to see the changes made were all really positive ones- friendly welcome, light bright atmosphere and a lot of skilled touches with poetry about the sea combined with needlework pictures to make unique and lovely decorations- but the setting is the thing here.
A most beautiful village, peaceful and pretty, by a tidal inlet, with tree lined shores, and ancient crafts of thatch and fisherman all around- add a good well presented home cooked menu, and you have a great recipe for a successful business.
My hummus, home made and very garlicky, with local bread, olives and chutneys, was simple and delicious, fresh and filling
We will certainly be back to sample more- and are very tempted by the prospect of jazz some evenings, sounds wonderful in that setting

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Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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