I stayed here with my boyfriend for my birthday as we have family nearby but wanted to spend a night somewhere just the two of us before visiting family. The hotel was terrible from the offset. No logical layout to the carpark with cars and golf buggys parked wherever people felt like leaving them. The family checking in before us were told about the opening hours of the pool/ breakfast etc however we were given no helpful information just informed that they didn't have a room available as the same one we'd booked (I actually had to show a screenshot of the booking I made as the woman on reception wouldn't even believe that we had booked a double room not a twin!) we were eventually told someone would push the two beds together while we went out (brilliant).
We had dinner in the sports bar upstairs, there was no seating available other than some dated sofas directly opposite the bar and although the barman was friendly and engaging we were very much made to feel that this was a locals sports bar and our presence was not welcomed by the group of old men drinking lager and playing pool. I asked for no peas with my dinner, to which the barman replied 'I'll put it on your order but I doubt the chef will listen' lo and behold my order came out with peas, what if I had been asking due to an allergy?
The room was nicely decorated in a shabby chic style however the walls were so thin we could hear word-for-word other guests conversations, the water tanks were intermittently rumbling all night and the tv which we used to try to block out the noise would only show free view with a poor reception which kept cutting out to static.
Breakfast was the worst part of the stay. We decided to go to breakfast early however I don't think it would have made a difference what time we ate. Breakfast was ran by two overworked teenagers with no sign of management. We were not spoken to by any member of staff during breakfast. There was only one table not covered in dirty plates and that was taken while we were waiting for the buffet to be restocked meaning we had to sit at a table with no cutlery/sauces which I had to find myself. The buffet, if you can call it that, consisted of a hot plate of dried up beans, some grilled tomatoes and two greasy sausages which we felt guilty taking as a family walked in just after us. There was no toast or at least we weren't offered any. We received a 20% discount on account of the room being wrongly booked but on the basis of our experience I was unhappy to hand over any money to this poorly ran establishment. If you want an enjoyable stay do not book this hotel, however if you are after poor value for money, terrible service with a poor attitude and a tired hotel this is right up your street!
- Also Known As:
- Lostwithiel Hotel Golf And Country Club
- Lostwithiel Hotel Country
- Lostwithiel Hotel Golf & Country Club Cornwall