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Trevalsa Court Country House Hotel
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Reviews (400)
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253 - 258 of 400 reviews
Reviewed 16 September 2013

Spent three very pleasant nights here recently. Ate in on two nights, the food was excellent. Our room was clean and the bed comfortable the only two downsides were the smell from the kitchen in the evening and no cold water in the shower over the bath making it unusable. The staff were all friendly and helpful and we would recommend the hotel and stay again if in the area.

Room Tip: ask for one away from the kitchen if possible
  • Stayed: September 2013, travelled as a couple
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Thank Janice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

We have just got back from a great stay in Mevagissey. The Hotel was very clean and the staff were very attentive. The breakfasts were the usual choice but very well cooked. It was maybe a little pricey compared to other hotels we have stayed in in the area, but we really enjoyed our time there.

Stayed: September 2013, travelled with family
Thank Alex C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2013

stayed at the hotel for 3 days the room we were booked in was dirty, hairs in bath and on shower curtain, carpets not clean cobwebs everywhere the drinking glasses in bathroom was obviously recycled and dirty, would not use. The bed linen had hairs in , window broken in room and very noisey, i would not recommend this hotel. The furniture damaged and unclean. We were moved to another room and there was cobwebs in the room as well, not one but many in both rooms, dirty socks left in draws, and the whole experience was awful. Manager or owner tried to dismiss it. The only good thing about hotel is staff. Breakfast, and evening meal which you will need a magnifying glass to view the vegetables. would not stay here again totally overpriced and four stars mmmmmmm dont understand that the rooms are unclean, and noisey.

  • Stayed: September 2013, travelled as a couple
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3  Thank l cater l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John2016, Owner at Trevalsa Court Country House Hotel, responded to this reviewResponded 12 September 2013

Sounds like a hotel from hell! I am surprised you stayed for three days, I am sure I wouldn't have, especially with two rooms equally as bad. Yet during your stay you made no further comment or complaint and seemed pleasant and happy.-

We are meticulous in our standards of cleanliness. We score very highly on cleanliness in AA inspections, when all rooms are very closely examined. Many of our guests also comment on the high standard of room cleanliness. 88 Trip Advisor reviews out of 137 rate us as excellent.

I was not dismissive of your complaints about the room.Guests are always deemed to be right and so you were moved into another room for the night. As we were fully booked this could only be for one night. I checked that room before you were moved. It was perfectly clean, as was the room you vacated but we do not argue with guests. If you felt the room was unsatisfactory we would not want you to stay in it until it had been thoroughly re-cleaned.

The motives of someone who removes the duvet from the bed and examines the lower sheet on entering a hotel room have to be questioned. The bedlinen was quite obviously laundry fresh but you discovered one two centimetre straight hair. You discovered a sock in the drawer of the new room and, interestingly, you left items of your own behind in the room to be re-cleaned. Was this some sort of test or trap? If you try hard enough you will find something in any room to fuel a complaint . Our chambermaids are excellent but very occasionally they slip up. I am not saying that we are always without fault but in this case the hotel is unrecognisable from your description. Perhaps if we had been able to upgrade you or had given you a complimentary stay you would have been satisfied.

We are very sorry you were disappointed with your stay. We take careful note of all feedback. We have had a thorough review of our cleaning regime to make doubly sure everything is as good as it can be.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2013

When the weather picked up we decided to try and extend a three night stay elsewhere in Cornwall to five nights but found accommodation in mid-August understandably a bit limited. We came across availability at the Trevalsa Court and decided to book. The location is lovely, right on the coastal path with views of the bay and just a short walk into Mevagissey. We had a double room, overlooking the garden and sea, which was clean, comfortable and well appointed (the bed was very comfy). We were a little concerned that our room was directly above the kitchen but it didn't affect us at all. Although we didn't eat in the restaurant on either night of our stay (which we regretted when other guests spoke so highly of the food) the breakfasts were very good and the cream tea lovely. The staff were very friendly and helpful and the owner very pleasant - on a wet day he recommended a visit to the National Trust property at Lanhydrock and we thoroughly enjoyed it. If we are in this part of Cornwall again we would definitely return.

  • Stayed: August 2013, travelled as a couple
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Thank naturelover55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

We were here for 2 nights at end of August . What a super little hotel find.
The staff are excellent and very friendly and helpful . We had a twin room as that wasthe only one left. The breakfast is freshly cooked to order which may take a little time but we didn't mind as we gazed out the windows at the lovely views of the sea.the gardens over look the sea and your able to access the costal path through the gate.
We didn't have an evening meal here but the menu looked very nice, we took a short walk to mevagissy in the evening to the many fish restaurants in the village. We really enjoyed our stay here and would definitely return to this lovely country house.

  • Stayed: August 2013, travelled as a couple
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Thank Deborahjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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