Anyone reading my review in 2005 will know that I said I would never visit again as after many years of visiting the Polurrian standards had dropped to rock bottom. My letter of complaint to Mr Barlow was replied to with promises to do better and they have. We were tempted back by the offer of a short break and were upgraded to a superior seaview room (72).The whole hotel has been redecorated and fixtures and fittings upgraded. Our room was lovely. The jury is still out on the new decor in the lounge and dining room however. I am not sure it is inkeeping with an Edwardian building. The curtains have been replaced with white venetian blinds leaving the rooms very 'stark'. I think the sun will be a problem in summer, whilst its nice to see one doesn't want to be blinded by it.When we arrived I requested a cream tea but was told they had run out of cream (2pm).We sat in the lounge thinking 'here we go again' but were then told if we didn't mind waiting they would go out and get some, it was as lovely as ever, well done.I recognised none of the staff from before but they are all very friendly and helpful. They have a good understanding of english but were appt to be a little forgetful, we often had to request things more than once.Our meal on the first night was dreadful but we later discovered it was the Chefs night off. We waited 40 minutes from sorbet to main course and then the food was over cooked and cold. To be fair the duty manager was very apologetic and concerned.Breakfast the next day was a story of disorganisation. We waited 20 minutes from being shown to our table to our tea / coffee order being taken (the couple next to us had waited half an hour) and it was 45 minutes before we got our cooked food ( the requested sauce never did arrive). From then on though things improved, dinner that night was lovely, the time between courses perfect. Next morning Breakfast was alot better. We were seated by the duty manager who took our order there and then.Overall though the food did not match the standard of previous visits but I appreciate we were only there 2 nights and in the past we have stayed for 2 weeks at a time
We heard other storys from other guests of requested rooms not being available and rooms not being serviced.
And our verdict? Well you cannot beat this hotels position and if you have a sense of humour, can accept the odd mistake and relax then give it ago. We have booked again!!

23.9.`08

We have just had an enjoyable 5 nights at the Polurrian Hotel at Mullion in Cornwall.

The staff were most pleasant and helpful and the food excellent.
Lovely views of course and so many interesting places to visit.

On arrival we had a shock, - they had double booked our requested superior sea-view room 26. - because of a system of placing notes on their bookings to say "do not change this booking" - which did not happen with our reservation notes !!

We went to have a delicious light lunch while they talked it over and then they offered us a complimentary up-grading to their Poldhu suite, which was very acceptable.

A most enjoyable time there - excellent menu and the best scones for afternoon tea I have ever tasted !

This hotel has been bought by the Barlow family, who own the esteemed Treglos Hotel and also the Budock Vean hotel.

We enjoyed our stay very much.

Pauline Yeandle, Ascot, Berkshire. September 2008

This was our second stay at the hotel, our previous was exactly a year ago as it was a long weekend for a wedding anniversary. The location is excellent, the views superb. The top floor rooms all have good views, the larger rooms on the middle floor have bigger bathrooms, but seem a little darker.

We upgraded to the poldhu suite, this is an excellent room, views are superb, the separate living room spacious, and a small bunk room makes it a realistic family room if you want to take your children.

The food in the main dining room is of mixed quality, some being very good, some rather bland.

The food was a little let down by the inexperience of the staff, although they are very keen to help, somehow the details get missed: A starter served without its sauce, which arrived 10 minutes later, a main course with one of its listed accompaniments missing, a note being taken for brown toast with only white arriving. Small things, that remove the 'luxury' feel, but not a big issue if you don't expect perfection in a 3 star hotel.

The hotel is undergoing refurbishment, and the improvements since last year are noticeable. There is still some way to go, and when everything is done this will be a great hotel, which will still have an interesiting character. At the moment this is perhaps still a work in progress, but it shows great promise.

The gym and indoor pool and spa have improved since last year, though the builders were still busy while we were there, so more is on the way.

Certainly a place to consider, I shall probably visit again.