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“NOT wheelchair friendly!”
Review of Geevor Tin Mine

Geevor Tin Mine
Ranked #1 of 5 things to do in Pendeen
Certificate of Excellence
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Attraction details
Owner description: This preserved mining site features a museum, underground tour and visitor center all perched on the rugged cliffs of Penwith, offering magnificent coastal views high above the crashing surf below.
Manchester, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“NOT wheelchair friendly!”
Reviewed 19 June 2014 via mobile

We had wanted to visit Geevor for some time. We visited today with our elderly mother in a wheelchair as we were led to believe that the cafe and exhibits were accessible for wheelchairs. Yes, there is a lift in the cafe and museum, but inside the museum there are several sets of double doors which do not stay open, so unless there is someone to help, most of the museum is off limits to wheelchair users. The pathways outside are full of ruts and tramlines to get stuck in and there are some very steep hills. We needed a ramp just to get out of the reception and a guy came with two pieces of wood which worked but not very professional. Time they bought some proper ramps.To add further humiliation, we were made to wear hard hats even though we were nowhere near the mine itself. Not very nice and totally unnecessary for an 84 year old with Alzheimers. The cafe was adequate but cramped with a wheelchair. The pasties were ok but a bit dry. All in all we were very disappointed and will not be returning.

Helpful?
1 Thank tiddlywink1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah N, Manager at Geevor Tin Mine, responded to this review, 24 June 2014
We are really sorry that you did not have a pleasant time during your visit to Geevor. We would like everybody to be able to visit us and enjoy the site, and to this end, we always welcome anyone with limited mobility or visual impairments to contact us to discuss any requirements for a visit.
The reality is that until recently Geevor was an operating mine and is built on a slope. As indicated in our on-line access statement, unfortunately some areas of the site are not accessible to those with mobility or visual impairments. We had an independent accessibility audit carried out on the site, and much of the upper section of the mine site was considered as accessible ‘with a carer’.
In reply to some of your other observations: as you correctly state the museum, shop and café are accessible to wheelchair users ( as are many of the other significant mine buildings). Use of the doors in the museum does require assistance for the wheelchair user as these doors have to be kept closed when not in operation as the rooms are temperature-controlled.
Geevor is a listed monument and around the shaft area and leading to the museum there are the original mine railway tracks embedded in concrete; however, there is a marked suggested route to the museum that minimises contact with the rails.
The ramps used to access and exit buildings were constructed on site as each building has differing step dimensions, are sturdy, and we have not previously had any adverse comments.
With regards to the wearing of hard hats it is a requirement for every visitor to wear a hard hat while on site; there is never an intention to ‘humiliate’. To access the museum it is necessary to pass the mine headgear which was and is designated as a hard hat area.
We have found from observation that the wearing of hard hats is part of the ‘visitor experience’, part of the fun of visiting.
We want everyone to be able to experience Geevor, and we welcome contact from anyone with mobility or visual impairments to discuss your needs.
Mike Simpson
Mine Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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820 reviews from our community

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Gloucester, United Kingdom
Level 4 Contributor
31 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“industrial archeology at its best.”
Reviewed 18 June 2014

Great place if you are interested in industrial archaeology. Delighted to see the shop had pocket money price souvenirs for children to buy in addition to some fascinating ideas for gifts for adults. The cafe was fabulous, food top quality and service good. The staff throughout the attraction were enthusiastic, friendly and extremely helpful. Will be back within the year for another look and to share a pasty and cream tea.

Visited June 2014
Helpful?
Thank Bill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks UK
Level 4 Contributor
26 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
“Fascinating time capsule of a lost industry & very well presented.”
Reviewed 17 June 2014

Visited the Geevor Tin Mine last week during a week in Cornwall/Devon.

A genuine highlight of the trip seeing indigenous industry presented so well. Had three hours there before 5pm closing, but would gladly have spent an extra 1-2 hours.

One of those places where everything is very well sign posted, with informative displays and a vast variety of angles covered from the general industry, through specific plant & equipment, down to individual workers.

Some public transport travel tips:
1. This 2014 summer the #300 tourist double-decker bus between St Ives & Lands End runs right down the entrance driveway to the site door/ticket office (about 45mins, but only 3 services a day).
2. The local #10 bus runs approximately hourly from the 'main' road to/from Penzance (about 40 mins) - the driveway is c10 mins walk & far from level lol.
3. You get a discount for showing your bus ticket!

Visited June 2014
Helpful?
2 Thank MKTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chipping Norton, United Kingdom
Level 2 Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Great look back at Cornish history”
Reviewed 12 June 2014

The mine tour is great and really worth going on, the guides especially have a great knowledge of the site and also of Cornish mining history. We spent ages, far longer than I thought we would looking round all the buildings with some great insight into those who spent their lives working the mine.

Highly recommend, but would suggest that even if your not that interested in engineering or mining that you give yourself a good amount of time to view the place as time fly's when your their looking around the various builds.

Visited June 2014
Helpful?
Thank Areet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
203 reviews
106 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
“Good coffee and cake”
Reviewed 10 June 2014

We took advantage of the free parking to visit the coffee shop.The views from it are superb and the coffee and cake matched them

Visited June 2014
Helpful?
Thank Jacqueline E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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