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“Hotel and staff amazing!”

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Penventon Park Hotel
Ranked #1 of 2 Hotels in Redruth
Certificate of Excellence
Penzance, United Kingdom
1 review
“Hotel and staff amazing!”
Reviewed 16 June 2014

My son was married here,we stayed two nights and were really impressed with the setting and the friendliness of the staff.The food was outstanding as we're the rooms,very spacious. A member of our party had to be taken to hospital, this is where the staff really rallied. Offers of lifts to hospital,free hot drinks and our rooms were kept open for us if we needed them. First class all round.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 174Carolyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penventon, Manager at Penventon Park Hotel, responded to this review, 17 June 2014
Being a family run hotel, looking after our guests needs whether to make memories or to help in a crisis is second nature to us; we’re really pleased that you felt well looked after throughout your stay.

Whether for a family gathering or a welcome staycation, we greet return guests as friends. We do hope that we will be given the opportunity of welcoming you back in the future.
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1,242 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (349)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Redruth, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 June 2014

this was an anniversary dinner and the meal was very enjoyable. The service was very good and the meal was excellent. The staff were very efficient too.We did not havde to wait very long between courses. would certainly go there for a meal again.

  • Stayed June 2014, travelled as a couple
    • Service
Helpful?
Thank suege0rge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penventon, Manager at Penventon Park Hotel, responded to this review, 17 June 2014
We’re proud to have been welcoming guests, both local and from afar, for more than 45yrs.

Providing good food and hospitality is what we’re about. We’re so pleased that you enjoyed your evening.

We also provide some great value lunches; do take a look at our website for our latest offers.
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Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 June 2014 via mobile

Stayed here on Tuesday night for a business meeting nearby.

Hotel 4/5 - there's some real character and one or two characters that need minor repairs.

Sleep 5/5 - quiet, dark and cool.

Food 6/5 - excellent effort to create some real delicious dishes.

Staff 6/5 - honestly, couldn't do enough and service with a real genuine smile. What a set of stars.

Spa - bugger! Didn't get the time.

I'm praying that we win this account local to the hotel so we can stay again.

Thank you Penventon.

Stayed June 2014, travelled on business
Helpful?
1 Thank Phil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penventon, Manager at Penventon Park Hotel, responded to this review, 17 June 2014
We couldn’t wish for a better review, thank you.

And as you experienced, we hope that the excellent out ways the one or minor repairs that we’re keeping up with.

It’s true, as with all buildings of character, you do have to work hard to keep up with re-furb; but we always aim to do this, with guest convenience in mind.

We too hope that you have a reason to visit again in the future, it will be our pleasure to welcome you back; why not bring family next time, mix business with leisure!
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Surrey UK
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 June 2014

What a surprise The Penventon Hotel has the most beautiful gardens with a long drive to get to the hotel with plenty of car parking space. The hotel is very ornate it was a
Georgian Mansion on the out skirts of Redruth was built around 1796
It was bought by the Pascoe family in 1960 and was turned in to a 3 star hotel
3 Star is an understatement with over 100 staff the service is second to none.
The restaurant could be the Ritz in London the waiters and food are more like a 5 star hotel
The waters and the food and wine will take a lot of beating we went there twice it was so good

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Crossfire007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penventon, Manager at Penventon Park Hotel, responded to this review, 12 June 2014
Thank you so much for taking the time to review.

Our team work tirelessly to ensure that we uphold our values of traditional gracious hospitality and fine food; we’re so pleased that this was evident during your stay.

They say to aim for the stars; in our case, whilst we are graded three, we will always aim for five in all that we do.

It would be a pleasure to welcome you back; we hope to see you again soon.
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Redruth
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 June 2014

My wife and I went for lunch,service & atmosphere excellent,crab to start really very good,liver bacon & onions for main ,beautiful food well done!!! .The staff were very professional and attentive the restaurant is very nicely decorated and laid out offering plenty of space for diners the huge mirrored wall is very clever making the room seem enormous.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penventon, Manager at Penventon Park Hotel, responded to this review, 12 June 2014
From time to time we question whether to change our offering, in line with trends and fashions.

Then we receive comments such as yours and know that we’re good to stay true to our fine food, wine and service; as we have done for more than 45yrs.

Thank you for taking the time to write, your review is a joy to read.
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Eastleigh, United Kingdom
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 May 2014

We recently stayed at the prevention park hotel for my wifes 50th birthday. The treatments were lovely . We could not fault the service of all the staff they were all so friendly,helpful.
Our room could of been better as it was in need of redecorating.They were redecorating the outside when we were there. The choice of meals could be improved,we saw quite a few people who saw the choice and price of meals a bit pricey.They left to find somewhere else. Our selves as well. If they were to review the menu and choices I am sure they would get more people to dine there.The Breakfast we found we could not fault 2 out of the 3 mornings.But on our last morning they ran out of so much. We tried to understand they did have a Wedding to prepare for.But they did have other guest as well to accommodate.There was quite a lot of noise in the mornings and people were not that thoughtful when returning to their rooms in the evenings. Other than that we had a lovely stay and would recommend it. And we will be looking for any offers to stay there again in the future.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 259Marshmallow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penventon, Manager at Penventon Park Hotel, responded to this review, 12 June 2014
Thank you for taking the time to review.

Penventon is a grand old lady of a building and as with all historic buildings, refurbishment is slow but sure. Our refurbishment plan is in action, a little at a time so that it does not impede on guests stay.

We’re pleased that you would recommend Penventon to fellow travellers, and we do hope that we will be given the opportunity of welcoming you back in the future.
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Dolgellau, United Kingdom
Level 5 Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 May 2014

We stayed here for four days, B&B, during which time there were two wedding receptions. It did not stop us from being well-catered for, and the staff couldn't have been more helpful and friendly. Because we were busy sightseeing, we only had one dinner in the hotel and found the food and service excellent. They even presented my brother-in-law with a mini birthday cake, later wrapped in foil in the shape of a swan for him to take home.(We had given the hotel prior warning.) It was a bit of a hike to our room, but it was comfortable and clean, I would certainly stay here again when in Redruth. One minor quibble: the hotel might be difficult to find if you arrive late at night. The sign at the entrance to the grounds is unlit, as is the drive leading to the hotel itself.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Albert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penventon, Manager at Penventon Park Hotel, responded to this review, 12 June 2014
After Winning Cornish Brides Wedding Venue of the Year 2014, we have received an increase in interest for weddings and celebrations.

Providing fine food, wine and accommodation for more than 45yrs, stands us in good stead to provide the same great stay experience to individual travellers and celebratory groups, simultaneously.

You’re quite right, we do need to attend to the entrance and drive lighting; this is on our refurbishment list, with a view to sourcing fittings that are in keeping with our beautiful Georgian building.

We’re so pleased that you enjoyed your stay.

We will look forward to welcoming you back.
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Additional Information about Penventon Park Hotel

Property: Penventon Park Hotel
Address: West End, Redruth TR15 1TE, England
Region: United Kingdom > England > Cornwall > Redruth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Redruth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Penventon Park Hotel 4*
Number of rooms: 65
Official Description (provided by the hotel):
This Georgian Mansion, just minutes from the A30 boasts Guestrooms, Aphrodite's Leisure Spa & Dining Galleries Restaurant. Guestrooms are appointed to a very high standard offering single and double ensuite accommodation. We have twenty newly built Garden Suites with beautiful Spanish Marble bathrooms. The majority of all other bedrooms are completely refurbished to a very high specification. All rooms have colour TV, including Sky TV, direct dial telephone, controllable central heating and tea / coffee making facilities. ... more   less 
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Also Known As:
Penventon Park Redruth
Hotel Penventon Park
Penventon Park Hotel Redruth, Cornwall

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