We had four glorious days at The Cornwall Hotel in fairly unpredictable weather and stayed in one of the Superior Rooms.
A cheery welcome by an efficient Receptionist was an indication of the friendly and very helpful manner of all the staff at the hotel; nothing was too much trouble.
The room was very spacious with a large balcony overlooking the lawns and lake (216). The bathroom was very modern with a superb shower. Toiletries were OK but not of a high quality (e.g. it took a whole bottle of shampoo to get a lather on my thick hair). There was a fridge, wi-fi, tv, tea making facilities, safe, everything you could wish for. It was blissfully quiet too.
The breakfast was one of the best in any hotel we have stayed in. Everything you can think of on the buffet plus items cooked to order - perfect.
Dinner in the Arboretum was very good (a la carte) or nicely cooked, but much like home (table d'hôte) The portions of gravadlax were extremely small though, which I didn't understand as there were lashings of smoked salmon for breakfast!
Dinner in the Acorns was a lighter meal delicious burgers and chips etc - food of that type - but the same price as the Arboretum table d'hôte (£20 per head without wine).
One word of warning: if you order anything from Room Service you will get a £6 'Tray Charge' - I was taken aback at this and thought I had actually purchased the tray! Four 125 ml tonic waters cost us £13 with the tray charge. I will never allow that to happen next time I visit!
The pool area is fabulous - one of the nicest pools I've swum in and larger than the average hotel pool. Sauna and Steam Room were very good too. I did not have any spa treatments.
The position of the hotel, just on the outskirts of St Austell, made it a perfect location to tour Cornwall easily; the Eden Project being just a few minutes away. Beaches are close by the hotel.
I would urge potential visitors who have a disability to ensure they book a room with easy access as the hotel is built into the side of a hill. Although there is a lift, I don't believe it reaches the top very floor (where our room was).
Altogether we had a wonderful time and we will certainly revisit as soon as possible.
Some of the reviews are very disappointing and do not reflect the hotel at all. We did hear one or two people whinging about ridiculously petty things that they should have checked out before staying there, and one in particular seemed to thrive on being disgruntled about everything. I consider I am a very fussy person with very high standards and expectations and I really loved my time there.
- Official Description (provided by the hotel):
- Relax, unwind and rejuvenate in the luxurious surroundings of The Cornwall Hotel, Spa & Estate; an exquisite 4* hotel & spa set in 43 acres of tranquil, wooded parkland in St Austell. Just a breath away from many of Cornwall’s most popular sandy beaches and attractions; The Cornwall Hotel is the perfect base to explore the best of Cornwall. ... more less
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- Also Known As:
- The Cornwall Hotel, Spa & Estate St Austell