Great setting and easy to find, with a friendly welcome. Ate in the restaurant (which was 5/5), excellent service and not bad value either. Used the spa which was ok, starting to look a bit tired and needed a decent clean (plus hot tub was luke warm at best).
Room however - not so good. Booked a luxury room but saw no difference between it and a normal one. No toiletries in the room, quickly put right but the staff but not a good start. Leak over the balcony meant the wooden decking was treacherous and my wife and I both nearly fell over. Biggest disappointment was tv / radio system which simply didn't work. Normally this would not bother me but the Indian Grand Prix was on, which I naturally missed!
I complained and the hotel knocked a few quid off the bill, but wouldn't stay again.
- Official Description (provided by the hotel):
- Relax, unwind and rejuvenate in the luxurious surroundings of The Cornwall Hotel, Spa & Estate; an exquisite 4* hotel & spa set in 43 acres of tranquil, wooded parkland in St Austell. Just a breath away from many of Cornwall’s most popular sandy beaches and attractions; The Cornwall Hotel is the perfect base to explore the best of Cornwall. ... more less
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- Also Known As:
- The Cornwall Hotel, Spa & Estate St Austell