I have been to Frankie & Benny's in St Austell numerous times, but today was not a good visit unfortunately! We arrived for breakfast just before 10am and there were only 3 other tables full with people who had already ordered or who had already eaten. There was just 1 waitress working which for the number of people in the place should have been fine, however shortly after we sat down, a few more tables started filling up. We placed our drinks order as soon as we got in, and 15mins later the drinks were served - we had hoped that then our breakfast order would be taken, however the waitress put the drinks down and walked off! A further 15mins later (after 3 tables that had come in after us had ordered their food) our order was taken! Our food eventually arrived 1hr 10mins after we arrived - not really impressed being that the place wasn't busy. The food is always good and it was today, but the service was really quite poor and clear that they are short staffed. Hopefully this will be put right - the manager kindly gave us a discount due to the length of time we had to wait and sincerely apologised. We will be going back - but if you visit, check that there are enough staff working before you commit.
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