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“Fantastic stay”

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Boscundle Manor Hotel Restaurant and Spa
Ranked #6 of 9 Hotels in St Austell
Certificate of Excellence
Gillingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic stay”
Reviewed 15 December 2013

We stayed for a two night break in September and had a lovely time. The rooms were lovely and very clean with attention to detail. We had a lovely meal in the restaurant and have since sent our son and daughter in law there for a romantic break away from their three children. We have since booked to return with friends in January. Very highly recommended.

Room Tip: We very much recommend this family run hotel. Staff very friendly and accommodating and rooms very n...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank judy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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656 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (176)
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English first
Gloucester
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 December 2013

We came here for my birthday and a romantic relaxing weekend; I wanted to love it and some things were great, but it just missed the mark, mainly in little ways. We arrived to a friendly welcome and were escorted through the grounds to Jasmine. We had asked for a double bed but arrived to find two twin beds with rather shabby white candlewick bedspreads on them. I pointed out the error and received a prompt apology and this situtation was resolved instantly with a gold overspread on the top which looked much nicer. The room had been cleaned but the previous guests soap and shower gel had been left on the soap tray in the shower; there was only 1 packet of biscuits which my husband promptly polished off - surely in a double room, one would expect a packet each? There was some slighly over-ripe fruit left on the side but no bottled water. A fridge was in the wardrobe, which whilst useful, took up a lot of space and was rather nosiy at night. There was no safe in the room and the room lock was a bit dodgy on the patio double doors so my husband improvised with an elastic band to hold the lock up! The walk to the hotel for dinner was a bit precarious too; my Quashqai only just fitted up the drive to the room with the mirrors folded in, but we were pleased it was close, as the drive was badly lit, slippery and steep and we managed the walk down with an emergency torch found in the car as there wasn't one in the room. Dinner was superb and I had birthday conferetti left on our table which was a lovely touch. However staff need better training - I used to work in catering management and guests should be served in the right order; this was particularly noticeable at breakfast next morning when we were in first but were last to have our hot order taken - and there were only 3 tables. The Breakfasts and Dinner on the second night were all good but DON'T order the cheesecake - this consisted of two teaspoons of an Angel's Delight type mixture in taste and texture, a scattering of crumbs any self-respecting sparrow would have rejected and a dollop of sorbet in the middle - seeing as all the desserts were in excess of £6 I was not amused - a reaction shared with at least two other tables who were equally appalled. Yet none of us as far as I am aware were asked if we'd prefer to order something else - I thought the waiter has misheard my order when mine arrived and my face obviously said it all when he confirmed it was the cheesecake! So all in all a mixed reaction but when we're back in Cornwall we will be exporing other options first.

  • Stayed November 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank GloucesterBev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 December 2013

We stayed at the hotel back in September and it was a quick decision so we hadn't thought about what t expect. It was lovely! We were in one of the separate buidlings at the very top of the hill and it was very private and we felt extremely spoilt. The dinner was very nice, as was the breakfast but really it is the setting that makes this hotel. My only criticism was the slight lack of attention to detail i.e. we had no toilet roll and the milk in the fridge was off. Both easily rectified but a little disappointing on arrival. Despite this I would recommend this hotel - and have done so to friends and family!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CBeanP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chichester
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 December 2013

This is a beautiful small boutique hotel run by very nice, friendly people who really care about whether or not you have an enjoyable stay. We stayed in Agatha Cottage which was charming, comfortable and well appointed. It was lovely to have the extra space, with a cosy lounge and fully equipped kitchen. We had booked for 3 nights but loved it so much that we booked for an extra night. The restaurant was superb - we ate there 3 out of the 4 nights - really high class, fine dinning at a very reasonable, set menu price of £25 for 3 courses - fantastic value for money! And so ideally situated for visiting The Eden Project, The Lost Gardens, Charlestown etc. etc. etc. All in all - superb!

Room Tip: Agatha cottage is in the grounds, a couple of minutes walk to the main hotel. Perfect if you want a...
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindylouChichester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loughton, Essex
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 December 2013 via mobile

a very very unexpected gem of a hotel.

we were made to feel very much at home and even got invited to join in their party!

food is excellent and vicky the beautician is fabulous. Thanks to Gayle and Leigh for the absolutely wonderful service.

Definitely coming back here.

Thanks to everyone again at Boscundle Manor

Stayed December 2013, travelled with friends
Helpful?
1 Thank Ails67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sutton Coldfield
Level 4 Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 November 2013

We stayed two nights in Agatha in November 2013. WE were given a very warm welcome with tea and cake and were then shown to our room. It was so romantic and luxurious. We enjoyed every second. The food in the restaurant is first class and braekfasts are a joy. We used the swimming pool and the hot tub. we felt so lucky that we were not disturbed by others and they think of everything - complemetary towels in the pool and flip flops in your room
You can walk through the woods and which is a delight and there are complementary wellies if its wet
Amazing thank you Boscundle we will return

Peter and Laura Olner

Room Tip: Agatha is magnificent
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank petez324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 November 2013

We stayed for 1 night on a tour of the West Country. We chose this hotel based upon Trip Advisor reviews and because it suited our plans being very close to the Eden Project. Our room was in the main building which is the best place to be rather than in one of the buildings in the grounds. It was very clean and well appointed. The meal we had in the restaurant was something close to Michelin Star quality. I have no hesitation recommending it.

Room Tip: Rooms in the main building are best or you may have to walk back after dinner through dark gardens i...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BirminghamWyvern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Boscundle Manor Hotel Restaurant and Spa

Property: Boscundle Manor Hotel Restaurant and Spa
Address: Boscundle, St Austell PL25 3RL, England
Region: United Kingdom > England > Cornwall > St Austell
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in St Austell
#5 Family Hotel in St Austell
#7 Business Hotel in St Austell
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Boscundle Manor Hotel Restaurant and Spa 3*
Number of rooms: 14
Official Description (provided by the hotel):
Located just one mile from Cornwall's famous Eden project and set in 5 acres of its own private, quiet grounds, Boscundle Manor truly is a wonderful oasis in which to relax and unwind. The first thing you notice is that the building really is as pretty as it looks in the pictures and the welcome you get from the staff right through to the complimentary pot of tea and slice of cake, puts you instantly at ease. ... more   less 
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Also Known As:
Boscundle Manor Hotel Restaurant St Austell
Boscundle Manor St Austell
Boscundle Manor Hotel Restaurant And Spa Cornwall/St Austell

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