I have been visiting Carlyon Bay Hotel for some 10 years or more on a regular basis, with my wife. For many years we enjoyed good service, good food and the golf. However our most recent stay in September was very disappointing. We both felt that over the past few years the standard of service has been slipping particularly in the dinning room and the lounge. There has also been an evident rearrangement of the dining room to accommodate more diners. Overall the dining experience was poor although food standards remain generally high.
As a result of our most recent experience we thought it appropriate to write to the hotel general manager and outline our views. His comments were invited. The letter was dated 1st October. We still await the courtesy of a reply!
Alasdair and Jackie Jones
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- Also Known As:
- The Carlyon Bay Hotel St Austell
- Carlyon Bay St Austell
- Carlyon Bay Hotel St Austell
- The Carlyon Bay Cornwall/St Austell