We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Enjoyable anniversary”

Highland Court Lodge
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in St Austell
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Highland Court Lodge
Ranked #91 of 97 St Austell B&B and Inns
Reviewed 11 February 2010

My wife and I decided to spend our first anniversary in Cornwall and chose this place for a long weekend stay. Some factors that influenced our decision were its close proximity to Eden project (30 minute walk or £4.50 on the cab), hotel rating, breakfast menu and the countryside location. I must admit that we were a little apprehensive after reading some of the reviews on this website.

Highland court lodge is a small family run establishment and it has its own pros and cons. On the plus side, each room is well designed and catered for. We opted for the luxury deluxe suite (£170 per night) which is a tad too expensive for a room of its size and given the location of the lodge. The room was very spacious, came with an equally large bathroom with its own jacuzzi and some small nice personal touches. We had a restful nights sleep during our stay and were pampered in the morning with a sumptuous and delicious breakfast. Both of us are vegetarians and we were very nicely accommodated.

Breakfast is normally served between 9 and 10 AM and this could be a little restrictive. We were fairly relaxed with our schedule and hence were not too bothered by it. Eden project is pretty close and we spent an entire day there and returned late in the evening. It is worth mentioning that there aren't too many choices of restaurants. We did visit a pub (Brittania Inn) close by and were thoroughly impressed with the ambience and quality of food served. We felt that our mobility was a little restricted as we drive and were reliant on public transport.

We checked out on a Monday morning and made our way to Heligan Gardens (£18 by cab). On the whole, we had a very enjoyable stay.

  • Stayed: January 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mahesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnaWright, Public relations Manager at Highland Court Lodge, responded to this reviewResponded 23 February 2010

Thank you for your appreciative comments. It is nice to know that all our hard work is not always in vain. We hope to see you again one day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (34)
There are newer reviews for Highland Court Lodge
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

16 - 22 of 34 reviews

Reviewed 29 December 2009

This was the perfect end to 2009. What a find! We had a really great time at this lodge. From the minute we arrived to the minute we departed our stay was made very enjoyable. No pressure, very relaxing and peaceful. Our room was spotlessly clean and the Cornish breakfasts were a must. They filled us up for the day. Highland Court was very central which made exploring very easy. Car parking was a pleasure no hidden fees just free all day and night. Also an excellent country pub just down the road.Thank you and happy New Year. See you again at the end of 2010.

  • Stayed: December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank dennisthemenace_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnaWright, Public Relations Manager at Highland Court Lodge, responded to this reviewResponded 23 February 2010

Thank you for your appreciative comments. We look forward to seeing you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2009

You would do better to pitch a tent in your own back garden and pay your neighbours for the privilege


Our room at HCL resembled a converted garage, and not the 5 star gold luxury accommodation advertised on their website. When paying in excess of £240 per night the least you would expect would be a friendly welcome, however on arrival we were greeted by concesige in shorts, vest and a scowl. To say we were disappointed is a mammoth understatement. This place should be avoided at all cost; it is ridiculously overpriced, with a webpage that is more fantasy than reality. E.G the Jacuzzi is a bath, not the type you are lead to believe on the webpage. There are most definitely not any Spar facilities on site, well that is unless the bubbling bath tub counts?
The accommodation is basically a few outbuilding thrown up in their back garden, in a very suburban neighbourhood. We decided not to stay more than one night, opposed to the original three we had booked. If you want a relaxing stress free comfortable break, then do not select HCL. To avoid the disappointment we suffered you would do better to pitch a tent in your own back garden and pay your neighbours for the privilege. All round it is inadequate on all fronts. Poor, poor, poor.

Stayed: November 2009, travelled with family
9  Thank Bob_James_Law
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2009

We were a little concerned before travelling after reading some of the negative reviews on this site about Highland Court and were hoping that the more positive reviews placed on late rooms were more accurate. On arrival we relaxed. The room was great with flatscreen and outside ground level space, and the bathroom was huge. We particularily enjoyed the spa bath. After getting back from long day we definitely felt we could chill out.
The breakfast was a real surprise. We did not expect such a wide range. We thought the fresh fruits selection was excellent. Having stayed in numerous five star hotels we both felt that the cooked breakfast was one of the best we have had. The produce used was obviously locally sourced and was cooked to perfection. It really set us up for the day.
We wanted a base to allow us to visit the many different places around the area. We found that a reasonable car journey each day allowed us to sample, St Ives, Falmouth, St Michaels Mount and Polperro although we didn' t actually go into St Austell . We found that this accommodation gave us the convenience we were looking for. After a short time we relaxed and could not understand why this accommodation had recieved some very negative reviews. All we can conclude, is that we agreed with the favourable reviews (on Late Rooms) and maybe that some people can never be satisfied. We felt we needed to post this review on Trip Adviser, something we dont normally take the time to do.

  • Stayed: October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Skybird2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2009

We found the proprietors very freindly and welcoming. The rooms were large and very clean. Great jacuzzi bath which the children loved. The lodge was very accomodating to our two young children (four and a half years and eleven months) as all the other guests were couples. Amazeing breakfasts. Highlight of our stay. Two comments:
1. Four night stay for two adults and two children £940 (we did have the best room in the lodge). Worth probably £750 but nothing to be disappointed about.
2. Bath sheets! When getting out of the luxury jacuzzi bath you want to wrap yourself in a bath sheet! Worth looking into.

We had a wonderfull stay and would recommend it to family and freinds. Thank you both very much.

  • Stayed: August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank conan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2009

In response to the the review from arthurgee_9, our reception was 'we can leave our bags in the room but will have to leave as check-in is at 4pm, this is my business and thats how i like to run it', we arrived at 1pm, and left shortly after. We did miss breakfast on the second morning, breakfast is served between 9 and 10, last sitting at 9.45, and we had to be out of our room from 10.30 - 11.30 for cleaning, our room wasn't left untidy, we didn't have fresh flowers or fruit, or dressing gowns. We had to use the laptop in the lounge as it didn't work in our room. I can't fault the cleanliness of the Lodge, as it was clean and tidy, and breakfast was varied and well cooked. As this was our honeymoon, we would have liked a less regimented time table, therfore we went out for the day and missed breakfast so we weren't so restricted. The free beverages was tea and coffee, and the mini bar was very overpriced, recommended prices were on the chocolate and over priced by 57 pence, not a lot for one refreshment, altough having an alcoholic drink can become very pricey. The area is very beautiful area with lovely coastal walks, but the lodge is very expensive considering your restricted with checking-in and no 'do not disturb signs' on the door, your time in the lodge is minimal.

  • Stayed: July 2009, travelled as a couple
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank marriedlad34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2009

I booked 3 nights for our Honeymoon in a Premier / Deluxe room and I have to be perfectly honest and say that I was dissapointed. I didn't actually realise until we got there that it was in fact a glorified B & B that is charging Hotel prices. I personally feel that £170 a night is very much overpriced as I felt the room we had certainly didn't warrant such a price tag. Also I'm not entirely convinced about the 5 star rating. Yes, it was spotlessly clean and that side of things cannot be faulted in anyway. HCL do offer an evening meal option at £58 per head, which again is overpriced and more inline with Hotel restaurant prices not a B&B.
Had the costs been considerably lower then I am sure our overall rating would've been higher.

  • Stayed: July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
6  Thank Arthurgee_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnaWright, owner at Highland Court Lodge, responded to this reviewResponded 3 August 2009

To say that this review is a little unfair is an understatement. There are a number of factors that the writer has obviously not considered before writing their review. We are not a "glorified B & B", but 5 star gold rated guest accommodation, one of only 2 in Cornwall. These awards are not handed out life confetti; they have to be earned. We actually class ourselves as a luxury lodge.
Our guest book is is crammed full of guests comments praising our food, cleanliness, comfort, style and overall quality. Unfortunately the hundreds of guests who appreciate what we offer do not go to the trouble of writing on Trip Advisor.
These guests have criticised our evening meal over price. This is a five course delight, and without exception, those who have sampled it, are delighted. These guests did not have dinner with us. How can they make comment?
We would also like to make the following points:-
The guests were allowed to check in 3 hours before the stipulated time.
Our off-street parking is FREE, unlike loads of hotels nowadays, who charge.
Our broadband wireless internet is FREE, unlike most hotels. The guests used our broadband considerably during their stay, all entirely free of charge.
Our chambermaid was paid overtime during their stay, stating that she had never experienced what she had to deal with each morning. Their en-suite took twice as long to complete as normal.
If the lodge is overpriced, why did they not partake of breakfast on their second morning?Surely they would want to utilise everything that was included in the price.
All the products we offer guests, eg toiletries and beverages in the room are top quality "name" brands, not budget items like most hotels. This is why we are highly rated, offering guests a little bit extra.
One member of the couple stated that their bathroom was "very posh", when being shown into their room. An unusual comment to come from people who feel they are not getting value for money.
For the record, their en-suite included flowers and fresh fruit, a corner jacuzzi spa bath and separate shower, private patio, super king size bed, mini-bar, complimentary beverage tray, freeview TV and DVD, and bath robes. The room even had a new carpet!

If these guests still do not feel they got value for money, they have obviously been used to some quite remarkable places!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these St Austell hotels
0.8 mi away
The Carlyon Bay
The Carlyon Bay
#1 of 9 in St Austell
1,577 reviews
1.6 mi away
The Pier House Hotel
The Pier House Hotel
#1 of 1 in Charlestown
505 reviews
0.5 mi away
The Britannia Inn
The Britannia Inn
#3 of 16 in Par
106 reviews
Show Prices
Show Prices
Show Prices
3.2 mi away
The Cornwall Hotel, Spa & Estate
2.8 mi away
The White Hart
The White Hart
#5 of 9 in St Austell
375 reviews
4.5 mi away
Ancient Shipbrokers
Ancient Shipbrokers
#2 of 4 in Pentewan
30 reviews
Show Prices
Show Prices
Show Prices

Been to Highland Court Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Highland Court Lodge

Address: Biscovey Road, St Austell PL24 2HW, England
Region: United Kingdom > England > Cornwall > St Austell
Amenities:
Wheelchair access
Hotel Style:
Ranked #91 of 97 B&Bs / Inns in St Austell
Price Range: £45 - £85 (Based on Average Rates for a Standard Room)
Number of rooms: 7
Also Known As:
Highland Court Lodge Cornwall/St Austell

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing