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Travelodge St Austell Hotel
Ranked #8 of 9 Hotels in St Austell
Great Yarmouth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very Good”
Reviewed 3 November 2013

Stayed here for 7 nights in September for our second visit. Staff were very helpfull, breakfast was excellent, room was very clean and comfortable and had not long been refitted.
Yes it was a wee bit warm but we expected that.
We thoroughly enjoyed ourselves and will visit again.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian190788
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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560 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Blackpool, United Kingdom
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 October 2013

It is what it is a travelodge- it is clean -it seems to be a quite new build though but it it very close to a KFC Costa and McDonalds so lots of activity outside in the car park.
Breakfast was ok -they are all the same in travelodges nothing seems to vary from the ingrediants but it was well cooked

Room Tip: Ask for an upper floor room if possible we were on ground floor-reception is on 1st floor-It overloo...
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  • Stayed October 2013, travelled as a couple
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    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
97 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 October 2013

Standard Travelodge rooms but impossibly hot (in September). There is a punch-machine to register your car number plate so you don't get charged parking, it barely works and no-one is willing to help. Service without a smile. One night was plenty.

Room Tip: Get a room that faces away from the sun.
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  • Stayed September 2013, travelled solo
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Helpful?
Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Dianne from Customer Care at Travelodge St Austell Hotel, responded to this review, 25 October 2013
We are really sorry to learn of your disappointment with the temperatures in your room Rachel H, unfortunately we do not provide air conditioning in this particular hotel however in an attempt to make our customer’s stay more comfortable we do offer fans. These are available from reception on first come first serve basis. We expect our staff to provide high levels of service at all times and we will ensure that the hotel are made aware of the feedback you have left.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
Reviewed 11 October 2013

I would most certainly NOT recommend this Travelodge to anyone! We arrived back at our room on the Saturday evening after a full day out to find the door had been left open by the cleaning staff! When my husband tried to make a complaint to a manager he was told that no manager was available to speak to until the Tuesday the day after we checked out! This was confirmed when my husband enquired about seeing a manager when we checked out on the Monday morning. On top of this the close proximity and popularity of a KFC and McDonalds lead there being no parking spaces until later in the evening on two nights of our stay. Then when we finally tried to get some sleep the heat in the rooms meant we had have the window open. The presence of these two food outlets became a meeting place for the local youngsters with the generation of revving engines, wheelspins, horn blowing etc, etc, late into the night..

Room Tip: With a busy road on one side and the food outlets on the other I don't think there is one.
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  • Stayed October 2013, travelled as a couple
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    • Location
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    • Cleanliness
    • Service
Helpful?
Thank JRBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Dianne from Customer Care at Travelodge St Austell Hotel, responded to this review, 22 October 2013
We are sorry to learn that you were disappointed with your recent stay at Travelodge JRBristol. We do expect our housekeeping team to be diligent and to ensure doors are fully closed. Your comments will be passed to our Hotel Management team so they are able to address these issues and remind staff of the importance of customer care and attention to detail. We are also sorry to learn your found your room to be too warm, unfortunately we do not provide air conditioning in this particular hotel as part of our brand standard however in an attempt to make our customer’s stay more comfortable we do offer fans. These are available from reception on first come first serve basis.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these St Austell hotels

Bristol, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 October 2013

Was rather concerned about staying here after reading previous reviews about the rooms being too hot. Luckily, the weather had cooled down by the time we stayed at the beginning of September. However, I was pleased that there was a fan in the room, which needed to be on all the time we were in occupation. I hope they get this heat problem sorted soon, as the rooms are fine. The bed was very comfy and by the look of it, recently renewed. They just need to replace the rather worn and well used sofa beds now.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Sawyers4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elphinstone
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 October 2013

We stayed at this hotel on the 7th October. We arrived and entered the room they had a small electric fan in the room going flat out and the window open. On the bed they had a heavy Doona . Sleeping at night was very difficult as it was just too hot. I don't think that I would recommend any one staying here especially in summer.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Elainetucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 October 2013

We have again stayed at this Hotel for the third time. It is very Central for many visits to the seaside. Handy for the Eden project, at weekends you will find an excellent Cornish Market not far away. The area itself offers something for everyone. All the staff at this Hotel are first class in trying to make your visit a special one. The rooms are spotless and have now been refurbished to a very high standard. Breakfast is a help yourself and this can set you up for the day. Evening meals give you a large variety. In fact without hesitation I would recommend a stay at this Hotel to anyone. First class.

Room Tip: All rooms are excellent but it depends which floors from three that you want to stay on
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  • Stayed October 2013, travelled with family
    • Value
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    • Rooms
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    • Service
Helpful?
Thank Birminghambilluk47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge St Austell Hotel

Property: Travelodge St Austell Hotel
Address: Pentewan Road, St Austell PL25 5BU, England
Phone Number:
Region: United Kingdom > England > Cornwall > St Austell
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in St Austell
Price Range (Based on Average Rates): £
Hotel Class:2 star — Travelodge St Austell Hotel 2*
Number of rooms: 102
Reservation Options:
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Also Known As:
Fairfield Inn St Austell
Travel Lodge St Austell
Travelodge St Austell Hotel Cornwall
St Austell Travel Lodge
St Austell Travelodge

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