Having just returned from a 2night stay in mid-Feb 2014, we could not fault the staff at this Travelodge. They were very helpful from start to finish. Didn't use their café, so can't comment. The room was very clean and our mid-week stay was very quiet. However, our main problems were: the bathwater. It was dark yellow. Basin and loo were crystal clear. Staff said it was an on-going problem(!!) and that plumber was looking at all rooms that day. Told that night that problem was fixed. Sadly not. Water colour the same. Did not use bath for rest of stay. Other main problem, was that beds were like Japanese sleeping blocks. Exceptionally hard. Asked for extra duvet to sleep on to soften mattress. Made no difference. Staff said mattresses were very new and hadn't been broken in. Shouldn't have to wait for mattresses to be broken in before being reasonably comfortable. Just need quality mattresses. Looked at local Premier Inn on way home. Checked their water and beds. Clear water and mattresses with built-in toppers (just like the ones you would buy for your own home). Sorry Travelodge but will be trying the Inn next time. Am giving the room a high cleanliness rating based on the overall cleanliness of the room - NOT based on the suspect plumbing.
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- Also Known As:
- Fairfield Inn St Austell
- Travel Lodge St Austell
- Travelodge St Austell Hotel Cornwall
- St Austell Travel Lodge
- St Austell Travelodge