This hotel is in a very convenient location. The rooms are a good size, clean and well maintained and the bed is comfortable. However, it is like an oven in the room. It is so unbearably hot that the window has to be constantly open which, in itself, causes problems. We barely slept due to a noisy main road and deliveries being made at 4.00 am to KFC and McDonalds. None of this would be a problem if the room was cool and you could have the window shut, as you could not hear any noise when the window was closed, the Catch 22 was that you could not close the window because the room was boiling hot, stuffy and airless with it closed, it wasn't much better with it open. This is a shame because if the room had been cool it would have been excellent. We have often stayed at Travelodges and never encountered this problem before. The staff were lovely and very helpful, particularly Hannah, but they are in a difficult position as they have to deal with these problems (which they do with great humour and grace), but Travelodge need to sort out this problem, for both the clients and staff's sake. We left a day early to get a cool, quiet nights sleep!
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- Also Known As:
- Fairfield Inn St Austell
- Travel Lodge St Austell
- Travelodge St Austell Hotel Cornwall
- St Austell Travel Lodge
- St Austell Travelodge