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“Terrible attitude” 1 of 5 bubbles
Review of Trecarne House

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Trecarne House
Ranked #1 of 1 Hotels in St Cleer
Certificate of Excellence
Abertawe, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
“Terrible attitude”
1 of 5 bubbles Reviewed 20 April 2014

Four in a bed reminded me of the time last May when we stayed in this establishment, I don't usually leave a review if I've nothing nice to say, but seeing all the positive reviews after the treatment we received sickens me slightly. Trish had a terrible attitude, maybe it's because we're scruffier than her usual clientèle, but as paying customers, paying the same price as everybody else, we expected to be treated the same as the other guests despite not appearing for breakfast in designer label gear.

The snootiness of the woman knew no bounds, which was particularly misplaced as the state of the bathroom was pure filth, with tiles coming away from the wall and the plughole of the shower was blocked with what looked like suspiciously curly hairs. When my partner lifted the toilet seat to pee, it looked like it hadn't seen a sniff of bleach for a good few months.

The room itself was comfortable enough, but the attitude of the host really let the place down.

I'd certainly not recommend it to friends.

  • Stayed May 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
132 Thank Bee E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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48 reviews from our community

Traveller rating
    39
    2
    1
    1
    5
See reviews for
15
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Guildford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

From the moment we arrived Trish could not have been more welcoming or attentive to our needs, it was more like being greeted as old friends than paying guests. The location was perfect for us and we were able to explore the local area and visit friends in St Cleer. Our room was comfortable and spacious with great views across the valley and to the edge of Bodmin Moor. Breakfasts were brilliant, leisurely affairs which set us up for the day. The only downside to our stay was having to leave to re-join the rat race!

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrishBM, Owner at Trecarne House, responded to this review, 29 May 2014
Thank you for reminding us what a perfect location Bodmin Moor is for exploring Cornwall, anywhere in Cornwall can be accessed so easily from this central base at Trecarne House.

Also right on our doorstep there are many interesting things to see and do, like the historic Cheesewring & Hurlers, Golitho Falls & the stunning Siblyback reservoir where there are many different water sports like sailing, windsurfing, wakeboarding & tasty locally produced food at the cafe.

Mind you after a leisurely & generous home cooked breakfast from the Aga, fitting more food in before dinner might be a challenge !!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Settle, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 August 2013

On arriving at Trecarne House we received a wonderfully warm welcome from Trish that set the tone for our stay. We immediately felt we had joined a house party where the atmosphere was friendly and convivial. The light and airy rooms with beautiful views of the surrounding countryside were a delight. Everywhere was spotlessly clean and comfortable and children were able to enjoy the house and gardens alongside the adults. Trish's natural charm and cheerful demeanour ensured we immediately relaxed and felt at home. It is rare to find a place to stay that nurtures both the body and soul but our short stay at Trecarne House succeeded in both counts with its beautiful location and the attentive kindness of an exceptional host.

Stayed August 2013, travelled with family
Helpful?
2 Thank JanetB1304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Helens, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 August 2013

I couldn't have chosen a better place to stay. Trish made me so welcome when I arrived, helped me with my luggage, and showed me the facilities. My very large en-suite room (Amy) was wonderful, lots of space to store and hang clothes, bags and suitcases, side tables, TV , a sofa and chair for relaxing, and windows facing two ways with lovely views. The bathroom with toiletries had a power shower and hot tap water 24/7. Tea and coffee making facilities were available in the room, with fresh milk provided in a jug when you wanted it! A great variety of food was on offer for breakfast, with all tastes catered for. I loved my stay, and I got on so well with Trish, it was like being a friend in her home. It was very relaxing for me, and just the right place for me to wind down and recover after a stressful time and two years of rather indifferent health. The service was excellent and as I had been unwell and travelling alone, Trish was concerned for my welfare while I was out and about. I thought this was lovely, as I am no spring chicken, and so let her know by text if I had a change of plan. This was reassuring for both of us. Her husband Tom was away when I arrived, but he came home just before I left. He is equally as pleasant and jovial a host as Trish is hostess. Thanks for making my holiday so memorable. In the village there are two inns where you can get meals and a fantastic village farm shop where you can buy provisions for a picnic lunch. If you go to stay at Trecarne House you will be sure of a warm welcome, a comfortable good night's sleep, good food, a calm and caring atmosphere, a restful and peaceful holiday, and you will go home feeling so much better and looking forward to when you have the opportunity to return, as I hope to do. Added to all this there are lots of wonderful places to explore. I had a great time seeing where my great, great grandfather had lived and all the places my grandmother used to talk about when she came down on holiday to stay with family members who had not moved north to Manchester.

  • Stayed June 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Heather G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth
2 reviews
5 of 5 bubbles Reviewed 28 July 2013

We stayed at Trecarne House for 2 nights with our 4 year old daughter as we were attending a wedding at a local venue. From the moment we arrived we felt truly welcome and that Trish would be a great host. The biggest plus for us was that our daughter was thoroughly spoilt with attention and genuine affection - if you have young children and have the usual worries about them being welcome then this is the place for you! The breakfast was lovely (including the porridge cooked in the Aga) and the local fresh ingredients were very much appreciated. Finally, the view from the bedroom and garden is breath taking. All in all, a fantastic stay with a vibrant and genuine host - loved it!!

Stayed July 2013, travelled with family
Helpful?
Thank markclinton1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 May 2013

We used this B&B as we were going to a wedding near by. The views of the country fields from our room were lovely. The room was very comfortable, clean, spacious & had everything we needed. We had a travel cot supplied for our 6 month old son. The breakfast was very nice. But above all the service was excellent. Trish was very welcoming & nothing was too much trouble. Thank you for making our stay so comfortable.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Helencheeseface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 August 2011

Thank you so much Tris and Tom for your hospitality and kindness, we all really enjoyed our stay with you. You made us feel very welcome the room was perfect, very comfortable and clean. We loved the view overlooking the paddock and fields. Both of your knowledge of places to visit locally and slightly further afield was superb. We hope to visit and stay again. The breakfast was lovely and cooked to a time to suit us and our little 4 year old girl.

Definitely would recommend staying here!

  • Stayed August 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Screamingsilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Trecarne House

Property: Trecarne House
Address: Penhale Grange, St Cleer PL14 5EB, England
Region: United Kingdom > England > Cornwall > St Cleer
Amenities:
Children Activities (Kid / Family Friendly) Room Service
Hotel Style:
Ranked #1 of 1 Hotels in St Cleer
Price Range (Based on Average Rates): £
Hotel Class:4 star — Trecarne House 4*
Number of rooms: 3
Reservation Options:
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Also Known As:
Trecarne House St Cleer, Cornwall, UK

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