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“Great holiday stay”

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Avoca Palms Resort Apartments
Ranked #2 of 6 Avoca Beach B&B and Inns
Reviewed 11 January 2013

My family have been coming to Avoca for several years now and have stayed in different accomodation including Avoca Palms over this time. This year we had a fabulous stay. The swimming pool has been renovated, the grounds look great and the new managers are very friendly. Highly recommend it.

  • Stayed: January 2013, travelled with family
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1  Thank ajay49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvocaPalms, Manager at Avoca Palms Resort Apartments, responded to this reviewResponded 13 January 2013

Thankyou for your review. We really appreciate getting your feedback. We are happy that you enjoyed your stay and loved our renovated facilities. We hope that we see you again soon.
Brett and Megan

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80 - 86 of 101 reviews

Reviewed 1 January 2013

We stayed here during the Christmas to New Year break with two children.
We had a good time and I have the following comments:
- the place is clean and well run, very helpful managers
- if there is availability and the cost is not prohibitive for you, go for the rooms with ocean view as I missed this and have had it at previous accommodation
- remember they are owned by individuals so there is variation between units. The pictures/description on the Internet were accurate
- the pool was great as was warm and made a nice break from the beach and meant I could relax a bit while the children played as they are too young for me to relax too much at the beach!
- it is well located near shops, restaurants and other amenities and Erina Fair is only 15 min drive away if you need big shops
- if you stay in the summer school holidays, everywhere is Avoca is a bit noisy and busy as you would expect in the peak time of a beach holiday town

Stayed: December 2012
Thank AussieFamilyAway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvocaPalms, Manager at Avoca Palms Resort Apartments, responded to this reviewResponded 13 January 2013

We are so pleased you enjoyed your time with is at Avoca. Thanks for taking your time to provide a review. We hope that you come back and visit us again some time soon.
Megan and Brett

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Reviewed 6 December 2012

I took my family here - 2x34yr olds, 2 yr old and 5 yr old. The manager (Brett) was nothing more than awesome with assisting us during our three day stay. We stayed in a three bedroom lake view apt. It was very clean, nothing was broken and the rooms were huge for the price.

The local shops were all very accommodating but for the price they charge for things, it's no wonder.the price exception was the local Malay restaurant. All the food there was very reasonably priced and tasted great!

In summary - this place is awesome for the price. The mrs and I sat on the balcony having drinks and smokes until about 2315 on both nights we were there but we were quiet about it. Even though the rules state no balcony action after 2300, they obviously don't need to enforce it if you aren't causing a bad night for others. But if you are doing the wrong thing while staying at this place, expect to get spoken to which is fair enough.

Awesome place and will be staying there again in the future!

Room Tip: The only diff between the lake view rooms and the sea view rooms is the view so don't pay the ex...
See more room tips
  • Stayed: November 2012, travelled with family
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Thank Outlander213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvocaPalms, Manager at Avoca Palms Resort Apartments, responded to this reviewResponded 7 December 2012

Thank you so much for your review. It is with pride that we look after our customers and ensure they all have a great time. We can not wait to welcome you back to our resort soon. it is great to see people having so much fun and enjoying their stay with us. See you again soon!!!

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Reviewed 2 December 2012

As university students, my friends and i decided to get away from sydney and chose terrigal to stay at. we chose Avoca palms resort and in our eyes was the worst mistake we couldve ever made.

the manager at the resort was being very rude and disrespectful to us, acusing us of many different incidents that have occured.

this was supposed to be weekend in which we are to enjoy and have a great time (as it says on the guest card, "the main thing is to HAVE FUN").
the disrespect from both the male and female managers of the resort are horrible disrespectful towards our culture.

we were accused of going on the balcony after 11 and causing a loud and upruptting disturbance. the manager tried to take our bond off of us for cleaning fees and missing appartment dishes. none of this was the case after i had to prove to that idiot that it wasnt us.

soon after the finial inspection was done, we clearly said to us un exact words "DON'T COME BACK".

IF YOURE EVER THINKING OF GOING HERE, DON'T!!!
WORST PLACE TO STAY, HORRIBLE SERVICE AND DISRESPECTFUL PEOPLE AND MANAGERS RUNNING IT!

  • Stayed: December 2012, travelled with friends
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Thank SydneyAndrewH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvocaPalms, Manager at Avoca Palms Resort Apartments, responded to this reviewResponded 7 December 2012

It is unfortunate you believed that we were disrespectful to you. It is never our intention for our customers to walk away with that impression however it is important that as we are on-site managers that we respond to complaints from all of our guests. After receiving numerous phone calls as well as hearing the offensive language for ourselves at 1.00am coming from your balcony we did ask you to be quiet and come inside. We want all of our guests to enjoy themselves while they are with us but not at the expense of other guests who are staying in our paradise.

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Reviewed 27 November 2012

We recently spent 5 nights at Avoca Beach staying at Avoca Palm apartments. We had no trouble checking in and our 3 bedroom apartment was clean and comfortably furnished. The children enjoyed using the pool, which was heated but we also liked the fact that we could exit to the street and the shops were at our doorstep. The beach is also just a short walk away.

My tip to other travellers - if you are staying for a while go and do your main grocery shopping at Woolworths/Coles (not in Avoca but we went to Erina, about 10 minutes drive) as the small supermarket on the main street is a bit expensive. The local bakery however is a great place to get fresh bread.

Would definitely stay again for a family holiday.

  • Stayed: October 2012, travelled with family
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Thank Melbournemum72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvocaPalms, Manager at Avoca Palms Resort Apartments, responded to this reviewResponded 7 December 2012

We are so pleased that you enjoyed your time here at Avoca Palms Resort. It is a great place for a family holiday and we hope to see you again soon.

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Reviewed 25 November 2012

My wife and I, both age challenged, were looking for a nice holiday location close to Sydney to minimise driving with high quality accommodation, quiet, close to restaurants and shops, with pleasant flat walks and most importantly, a bowling club.
We found the perfect location JUST AN HOUR AND A HALF FROM HOME - Avoca Beach, and the perfect accommodation - Avoca Palms Resort !!!
Our apartment was spacious, comfortable, clean and very well appointed. We had a large balcony with a lovely view out to sea and across to the lake - very relaxing !!! The management team of Megan and Brett could not have been more helpful. They were keen to ensure we had the best possible break away from the hustle and bustle of Sydney,
Avoca Palms Resort has very impressive out door facilities - a heated pool and spa plus an under cover barbeque area. The renovation of this area has just been completed. There is also a gymnasium, games room (pool nad table tennis) and sauna.
The shops and restaurant strip starts from the the boundary of Avoca Palms Resort. There is a grocery store, butcher, bakery and bottle shop are just a very short walk down the road. We found this to be very convenient. No need to get the car out. There are some good quality restaurants serving a variety of cuisines, once again just a short walk up the road. There are also clothing stores, gift shops etc. if retail therapy is a priority. The bowling club is a bit over a kilometer away.
There are some lovely, flat walks along the beautiful beach (about 300 meters away), along the lake and around the Avoca Beach streets. Across the road from the resort are some artificial grass tennis courts which apparently can be booked at the Avoca Palms Resort office. We spoke to a number of people in the under cover garage area who were off to golf and fishing. They said good golf courses and fishing spots we close by.
Unfortunately we had only booked for a short period. We will most certainly be returning to Avoca Palms Resort in 2013 - this time for a much longer holiday.

  • Stayed: November 2012, travelled as a couple
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Thank Cedric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvocaPalms, Manager at Avoca Palms Resort Apartments, responded to this reviewResponded 7 December 2012

Thank you for your review. We are so glad you enjoyed your stay with us. We are really looking forward to seeing you again in our little part of paradise.

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Reviewed 6 November 2012

I came up to Avoca on Friday. I checked in late and found the late check in process easy and efficient. Brett and Megan the mangers were Always so helpful and friendly Over the weekend my kids ended up swimming in the pool with their kids. They made it feel like a home away from home.
The only bad part was some other guests who were rude and using bad language late into the night. I asked Brett if he could do anything and he said he would go and speak to them. I encountered the same guests at the pool on Saturday afternoon and they we again using bad language so I had to take my children out of the pool.
Even with that I was not going to let our weekend be ruined. We had a great time at the beach and the kids loved playing in the games room. The service was exceptional and the room we had was clean, roomy and had everything we needed for a great weekend away.
We enjoyed our time so much we have booked a room for a week in January.
I will certainly be telling all my friends with kids what a great place Avoca Palms Resort is for a family holiday.

Stayed: October 2012, travelled with family
Thank Jacqui E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvocaPalms, Manager at Avoca Palms Resort Apartments, responded to this reviewResponded 21 November 2012

Thankyou for your review and we are glad you had a great time at our Resort. We are looking forward to seeing you in January and we know you will have another great time. See you soon!!!!

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Additional Information about Avoca Palms Resort Apartments

Address: 194 Avoca Dr, Avoca Beach, New South Wales 2251, Australia
Region: Australia > New South Wales > Avoca Beach
Amenities:
Fitness Centre with Gym / Workout Room Swimming Pool
Hotel Style:
Ranked #2 of 6 B&Bs / Inns in Avoca Beach
Price Range: £118 - £328 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Avoca Palms Resort Apartments 3.5*
Number of rooms: 26
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