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“Gorgeous location on the river”

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Ramada Hotel & Suites Ballina Byron
Ranked #2 of 20 Hotels in Ballina
Certificate of Excellence
Perth, Australia
Level Contributor
141 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Gorgeous location on the river”
5 of 5 bubbles Reviewed 17 June 2014

We recently stayed for 2 nights in a self-catering one bedroom suite. A last minute booking meant that we were offered a special rate, which we appreciated.
Super friendly and efficient guy at reception, a lovely room with King sized bed, en suite stocked with Peter Morrisey products and living area with two huge sliding doors onto the balcony overlooking the river made us very happy.
The kitchen was exceptionally well stocked with crockery, glasses and utensils and meant that we could have meals on the balcony without having to resort to paper plates and plastic (which we experienced at our previous stay).
We had one breakfast in the restaurant and another was delivered to the room, to be enjoyed on the balcony. Both meals were delicious and the coffee was great.
All in all a fantastic stay and highly recommended.

Room Tip: We had a suite with a river view, which was fantastic. HOWEVER: Don't leave the balcony doors op...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank balifoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen W, General Manager at Ramada Hotel & Suites Ballina Byron, responded to this review, 21 July 2014
Dear balifoodie, thank you very much for taking the time to review your stay at Ramada Hotel & Suites Ballina. We genuinely appreciate the feedback and are very happy that you enjoyed your stay and our beautiful environment. We hope to see you back again in the near future.
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699 reviews from our community

Traveller rating
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    5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (256)
Date | Rating
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English first
Adelaide, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

This is our preferred stop on the north coast. Once again friendly service, lovely river views from our spa suite and delicious breakfast before starting out for the day. In a very central location, within walking distance to most amenities.

  • Stayed March 2014, travelled as a couple
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    • Location
    • Sleep Quality
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Helpful?
Thank Denise N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen W, General Manager at Ramada Hotel & Suites Ballina Byron, responded to this review, 21 July 2014
Dear Denise N, Thank you for your great review and repeat visits to Ramada Hotel & Suites Ballina. We are delighted that you enjoy your stays and that we have become a favourite! We look forward to seeing you again.
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Brisbane, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

We were invited to a 40th on Saturday night the 14th June in Ballina, so hubby and I decided to book the spa room with a river view, it was magic, the room was spotless, the bed was soooooo comfy, the spa was great, and the restaurant/bar downstairs had a great view overlooking the Richmond River which was great for a few relaxing drinks with friends before the big 40th on Saturday night, the only minor thing for us was that the breakfast menu did not really appeal to us too much, so we decided to eat somewhere else as there were 14 of us including some kids, and not really a good menu to suit everyone and budgets, no big deal, but however, we were a little surprised that there was no buffett breakfast offered at the Hotel, which was a little odd for this type of Hotel, anyway we had a lovely stay and the staff where also fantastic and well mannered, we would certainly stay here again next time we are in Ballina.

Room Tip: Book a room with a spa and river views!.
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  • Stayed June 2014, travelled with friends
    • Value
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Helpful?
Thank Tracy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen W, General Manager at Ramada Hotel & Suites Ballina Byron, responded to this review, 21 July 2014
Dear Tracy M, thank you so much for your positive review regarding your stay at Ramada Hotel & Suites Ballina. All of the restaurants within the complex are separately owned and operated and we will pass on your feedback as a buffet breakfast would be a great addition to the restaurant on weekends. We are delighted you enjoyed your stay and we look forward to welcoming you back in the near future.
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Da Lat, Vietnam
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 June 2014

We had a lovely overnight stay here, the room was spotless and very comfortable. Our balcony faced the river and we enjoyed relaxing afternoon drinks out there. The staff were very friendly and efficient and made feel welcome. We enjoyed a fabulous breakfast in the restuarant before departing. I highly recommend this hotel.

Room Tip: We requested a room away from the restuarant and large fans at ground level.
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank Kerrie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben D, Manager at Ramada Hotel & Suites Ballina Byron, responded to this review, 17 June 2014
Dear Kerrie K, Thank you for submitting your review and i am very pleased to read you enjoyed your stay. We look forward to hosting you again soon. Kind regards Ben Dargie Hotel Manager
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Sydney, Australia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 2 June 2014

The is a modern comfortable hotel in a great location in a lovely town and it does most things well. It has been my preferred stopover on the coast. This last visit midweek in low season has changed my view. My concern was the response to a simple request for a 3 hour extention to the 11am checkout. Of the many hotels I stay in, my experience is such a request is granted gratis if the room is free. Sometimes the hotel will offer less than the request but try to be helpful. Ramada Ballina policy is to charge by the hour from the 11am checkout time. That might be OK but the charge I was quoted (after the guy on the desk checked with the back office) was 150% more than the hourly rate of the standard tariff. 3 extra hours was going to add 40% to the bill! I checked out for the last time at 11am. Also Wi Fi is available but not free (not disclosed) and all credit cards are surcharged (disclosed). No problem if the business is paying but it is for the private customer.

Room Tip: Go for the river view rooms
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  • Stayed May 2014, travelled solo
    • Value
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Helpful?
2 Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben D, Manager at Ramada Hotel & Suites Ballina Byron, responded to this review, 17 June 2014
Dear pklein-47, thank you for taking the time to submit your review and for acknowledging our lovely town. Late checkouts are granted subject to availability, as you mentioned. We offer a generous 11am checkout as standard, free of charge and subsequently charged at the standard hourly rate thereafter. I noticed your request was for Friday afternoon which generally isn’t considered as midweek. We do try to accommodate wherever possible, however sometimes to meet a request some costs may be involved. I sincerely apologize this was not to your satisfaction and I hope you may return when next passing through our area. Kind regards Ben Dargie Hotel Manager
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Glasgow, United Kingdom
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 31 May 2014

I have stayed here several times on business and each time it has been a pleasure. If you can get one of the spa rooms overlooking the river for a superb relaxing view you will not be disappointed. Strolling by the river in the morning watching the pelicans is a really chilled out way to start a day, The adjoining restaurant is good and the Hotel staff couldn't be more helpful.

Room Tip: Get a room overlooking the river
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben D, Manager at Ramada Hotel & Suites Ballina Byron, responded to this review, 17 June 2014
Dear Paul D, Thank you for submitting your review. I am delighted to read you are a regular guest and manage to fit in a stroll along our beautiful river front. We look forward to hosting you again in the near future. Kind regards Ben Dargie Hotel Manager
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Brisbane, Australia
Level Contributor
165 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

My wife & I stayed here with friends as we travelled down the coast. We booked a Penthouse Suite & it was very good with seperate lounge / TV areas. The bedrooms in the Penthouse had their own large bathrooms & the view out over the river was great too.

The hotel was easy to find & the underground parking was very good.

There is a very pleasant walkway down by the riverside & the main town area is just a stroll away. This is a great place to stay in Ballina & if I was going back to the area I would certainly look to stay here again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NawtyStupot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben D, Manager at Ramada Hotel & Suites Ballina Byron, responded to this review, 29 May 2014
Dear NawtyStupot thank you for taking the time to submit your review. Delighted to read you enjoyed your stay. We look forward to hosting you again in the near future. Kind regards Ben Dargie Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Hotel & Suites Ballina Byron

Property: Ramada Hotel & Suites Ballina Byron
Address: 2 Martin St, Ballina, New South Wales 2478, Australia
Region: Australia > New South Wales > Ballina
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ballina
#2 Business Hotel in Ballina
#2 Luxury Hotel in Ballina
#4 Family Hotel in Ballina
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Ramada Hotel & Suites Ballina Byron 4.5*
Number of rooms: 115
Official Description (provided by the hotel):
Ramada Hotel & Suites has 115 rooms consisting of hotel spa rooms, 1 and 2 bedroom suites and 2 and 3 bedroom penthouses, all with modern, stylish decor and all the facilities you would expect from an international class hotel. ... more   less 
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Also Known As:
Ramada Ballina
Ballina Ramada

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