We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Slow Service”
Review of Sakana Fresh - CLOSED

Sakana Fresh
Price range: US$6 - US$16
Cuisines: Japanese, Seafood, Cafe
More restaurant details
Restaurant details
Good for: Child-friendly
Description: At Sakana Fresh you will enjoy our unique cuisine and friendly atmosphere. We serve only the freshest, highest quality food. $10 Lunches & $5 kids meals!
Reviewed 10 June 2014

We found this cafe away from the crowds in Berry and thought it would be quick and lovely. I was interested in trying the Fish Tacos, after my sister had raved about having them in San Diego. We waited about 40 minutes to be served our food, even though the cafe was only half full, when we finally got it, my order was wrong, so I had to wait a further 10-15 minutes, that is nearly an hour all up. The meal was ordinary, the fish was battered and would have been better grilled or pan fried and shredded.

    • Value
    • Atmosphere
    • Service
    • Food
Thank frith59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sakana_Fresh, Manager at Sakana Fresh, responded to this reviewResponded 26 August 2014

Dear frith59,

I just wanted to respond to a review you posted for Sakana Fresh. I wanted to apologise for the experience you had in our restaurant.
We have now changed management/staff, and have changed a lot of the issues that have been a problem in the past. We have put more efficient and experienced employees on to cope with the busier times. Put better policies in place, changed the menu to make it better value. And the last few weeks have gone a lot smoother than in the previous weeks.
We hope that next time you are in Berry you will give us another try.
Otherwise, we wish you well, and thank you for your feedback in order for us to move forward and improve.
Many thanks,
Pepper

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (18)
There are newer reviews for Sakana Fresh
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

16 - 18 of 18 reviews

Reviewed 21 May 2014

Service was slow even though it was a weekday and there were only two other tables occupied. My open sandwich looked delicious but the prawns were slimy and the bread was stale. The fish tacos were ok. Was rather pricey for the quantity and quality we received but most of Berry's eateries are pretty pricey anyway.

    • Value
    • Atmosphere
    • Service
    • Food
Thank bellitoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sakana_Fresh, Manager at Sakana Fresh, responded to this reviewResponded 26 August 2014

Dear belitoe,

I just wanted to respond to a review you posted for Sakana Fresh. I wanted to apologise for the experience you had in our restaurant.
We have now changed management/staff, and have changed a lot of the issues that have been a problem in the past. We have put more efficient and experienced employees on to cope with the busier times. Put better policies in place, changed the menu to make it better value. And the last few weeks have gone a lot smoother than in the previous weeks.
We hope that next time you are in Berry you will give us another try.
Otherwise, we wish you well, and thank you for your feedback in order for us to move forward and improve.
Many thanks,
Pepper

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
11
Reviewed 26 February 2014 via mobile

Have had the fish tacos here and the tuna BLT. FAB! A great new place to stop and have great fish products of the south coast

1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Sakana Fresh also viewed

 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing