Took a short break to Byron with my girlfriend and stayed at Aabi's based on a friends recommendation. Fantastic little place, just outside of town so easy stroll into Byron but you also get away from all the noise at night. We stayed in an upstairs room which was fantastic, spacious, modern and very comfortable (balcony wasn't bad either). Also, as it's a guest house, a lot cheaper than some of the more up-market hotels in the area.
However, I had a few big issues with this place.
1. Minor one first, we stayed for 4 nights and our room wasn't cleaned once, plus we had to ask for new towels. I know it's a guest house and it does tell you this in the website (I only read this when I got home) but wouldn't hurt to drop in a few more towels every few days.
2. Far bigger issues though, when we checked out, the girl at the desk basically gave out to us about leaving the room in a mess (too much sand... in a beach town!!). I don't expect to be given out to when paying nearly $200 a night plus I don't expect to have to clean my own room before checking out (no one said anything to us about the state of the rooms upon check in). Left a really bad taste in our mouth on what should have been a great trip. Also, called them once we were home and spoke about the issue to give them a chance to respond, guy on the phone had a terrible attitude and went straight on the attack, very disappointing.
Overall, great place, great location but terrible customer service. If they lost the ego's, would be right up there in terms of Byron accomodation.
- Official Description (provided by the hotel):
- Aabis at Byron is a luxurious 4.5 Star guesthouse that's caters exclusively to adults, located in a central & surprisingly quiet part of beautiful Byron Bay ... more less
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