I had both phone and email confirmation of my booking for my honeymoon only to receive a call from the manager a week before travel to advise that the two different people I spoke to who confirmed my booking and took my deposit were only new and made a mistake.... I found this extremely frustrating and very rude considering that one of the two people who confirmed my booking worked as the reservations manager....
Very disappointing and a big let down considering all the travel arrangments (flights & hire car) had already been paid for and was left with no accomodation...
- Official Description (provided by the hotel):
- Rae's on Wategos in Byron Bay is Australia's most iconic boutique hotel. Voted one of the world's top 25 hotels by Conde Nast Traveller Magazine, Rae's offers a blissful and unforgettable Byron Bay experience. Our restaurant offers modern Australian cuisine catering for large functions or romantic moments. Our spa is a sacred space of healing at the hands of the highest calibre therapists. Calming curved walls, rich soothing decor, this is the most intimate getaway in a secluded corner of Byron Bay. ... more less
- Also Known As:
- Rae`s On Watego`s Hotel Byron Bay
- Raes On Wategos Byron Bay