We stayed here last week in early August and were unfortunate to have room no 1 lots of road noise, people walking home and then the garbage truck came followed by the 6 am traffic . Our stay followed a festival the week before and it had rained and the carpet in our room was absolutely putrid and was wet this may have been why the room had a strange smell.
The cleaning staff are amateurs with no inspection of their work by management, basics like cleaning the shower, under beds (I found 2 cans of deodorant and numerous bottle tops) making beds and refilling of consumables.
We had paid up front through quick beds otherwise I would have left after the first night.They even had the hide to make us pay $50.00 more for a Saturday night when the state of the room needed a major discount as it should not have been let at all.
When checking out I mentioned these issues to management and was told the carpet was to be cleaned the following Wednesday(pity the other people who had to stay in this room) and that they will have a staff meeting with the cleaners. No offer of a refund or part there of. We had another 3 days in Byron so we moved to another motel in town better price better room.
I am still amazed why they would let out such a filthy room, I would have thought they would have more pride in there Motels reputation.
The location of this motel is great for beach and being within walking distance to town but we will not be back .
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, TripOnline SA, Ebookers and Evoline ltd so you can book your Wollongbar Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Wollongbar Hotel Byron Bay
- Wollongbar Motel Byron Bay