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East on Byron
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Reviews (282)
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All reviewsbelongil beachterrace villaacross the roadbelongil bistrogreat locationlock up garagetreehouse barpool area was very nicebeach housemodern apartmentshort walk along the beachgreat cafedog beachwalk into townliving areasun deckbig balcony
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Reviewed 7 October 2013

We stayed at East on Byron in Unit 20, a terrace villa. The unit was exceptionally spacious with high ceilings, although the main living could have had more thought in design and finish to dampen the echo. All the web site photos were accurate. Kitchen was well fitted out, comfortable bed, and fantastic double shower. Limited foxtel channels and you have to pay for wireless.There are limited ocean virews but only a 5 minute walk to Belongil Beach. Great bistro attached to the complex. There is a roof top observation deck, but most of the time it was too windy to fully enjoy.

  • Stayed: October 2013, travelled as a couple
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Thank LiMi6254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne M, Manager at East on Byron, responded to this reviewResponded 9 February 2014

Dear Guest,

Thanks so much for taking the time to review our property on Trip advisor, we always appreciate feedback from our guests. I'm glad you enjoyed the room and the Belongil Bistro, (a fantastic café located at the front of the resort.)

The roof top observation decks on the Terrace villas are great to catch a sea breeze but on occasion there is too much!

I hope you have the chance to stay with us again one day.

Kind regards,
East on Byron Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

Location was good. Apartment clean and quiet. Opposite beach but better beaches elsewhere e.g. Wategos, near National Park and Lighthouse. We were cold and there was only a couple of thin blankets provided. Not enough cutlery provided. We kept on having to use the dishwasher.
Pillows were past their use by date. So thin. Beds were good. We paid an extra $50 per night for a mattress on the floor ! Not even a bed. At least you get a proper commercial rollaway at a 5 star hotel for that rate. Would not stay again.

  • Stayed: August 2013, travelled with family
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Thank thingamybob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne M, Staff at East on Byron, responded to this reviewResponded 29 November 2013

We thank you very much for your feedback

Some of our owner’s choose to let their units out privately, it’s unfortunate that you did not make your booking book direct with us as we always ensure our apartments are fully stocked with cutlery, warm blankets and comfortable pillows which based on your comments would of made your stay far more enjoyable. Our friendly staff are ready to assist you in any way we can.
We appreciate your feedback and do hope we are able to welcome you back to East on Byron Resort in the future.

Kind regards
Ryan & The Team At East on Byron Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2013

We stayed in the townhouse on the edge (23) which allowed for a lovely outdoor area. The unit was quiet and relaxing.

The only problem was the washer/dryer combo. We struggled to use this as it took a long time to wash and then didn't dry properly.

Thank you for having us and we enjoyed our stay. We would definitely stay there again.

  • Stayed: September 2013, travelled with family
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Thank Gmm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2013

We Stayed in one of the Townhouses. We had to wait for the room to be Cleaned, though when we entered the apartment the floors were dirty and full of sand from the last residents. Nice and close to the beach. Townhouses are away from the noise of the pool. Air-conditioners were full of mould, dust and didn't work very well. Maintenance needed, otherwise a enjoyable stay.

  • Stayed: January 2013, travelled with friends
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Thank Mr_Hyperactive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne M, Staff at East on Byron, responded to this reviewResponded 29 November 2013

Thank you for taking the time to write of your experience at East on Byron Resort. We appreciate receiving feedback from our guests as it ensures we continue to maintain our personal, high level of service at all times.
I’ve spoken with our maintenance team regarding the issue with the Air conditioning. The AC units in your Beach house were scheduled in to be serviced at the start of October, we do apologise for the poor timing. The Ac units have since been fully serviced and cleaned.
We were disturbed to read your comments on the standard of housekeeping. We have discussed this with our staff and the matter has been addressed. We are sure this must been an isolated incident as we do hold a very high standard of housekeeping at the resort.
We thank you once again for your feedback and hope we are able to welcome you back to East on Byron Resort in the future.
Kind regards
Ryan & The Team At East on Byron Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2013

This is our third time as a family to come to East on Byron, we do not even bother to look anywhere else anymore because we love it so much...It is nice to be left alone to enjoy your holiday and really relax the Byron Bay way...if you are looking for turn down service every night and housekeeping everyday this is not the place for you but if you are looking to really relax and chill out in the calming surrounds then look no further...We will be back again and again and again, Great for families and there is always young children around, so if you are not into that it might not be the place for you, but we love the families feel so it is perfect for us!

  • Stayed: September 2013, travelled with family
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Thank Tara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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