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“Hotel Good, Food Poor”
Review of Camden Valley Inn

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Camden Valley Inn
Ranked #1 of 3 Camden B&B and Inns
Reviewed 23 May 2014

Our room was large with two double beds, everything in good condition. On a previous stay the TV barely worked and this time was no better with severe pixelation. The view of the courtyard garden and swimming pool was wonderful with mist covering fields in the distance. The bar area had a real log fire providing a cozy experience. It's a pleasant place to stay and good value EXCEPT the food quality is pretty awful. A huge Chicken Parmagiana was placed on top of a mountain of chips which proceeded to become soggy - too much food made unpalatable. For breakfast, scrambled egg was laid on top of two doorstep thick white bread slices which must have barely been shown the toaster - more soggy unpalatable food. The bacon was cold and the tomato skin burnt. Quantity without quality - hopeless.

Room Tip: First floor rooms have nice view over rear courtyard
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  • Stayed: May 2014, travelled with friends
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1  Thank JonS2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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115 - 121 of 170 reviews

Reviewed 13 May 2014

Last Saturday our family had an early Mothers Day Lunch, arriving at 12.30 and ordered 12.45pm , the bread we ordered took 50 minutes, then came the fish and chips which looked to be swimming in fat, the steak was very ordinary, the children had pies which didn't seem too bad, this took another hour and a half, however the two salads ordered did not arrive until the rest of the party had finished their meals, we inquired about the salads only to be told that they had "run out of lettuce" or something to that effect. There was one person taking the orders and one person on the bar, if it had been quite busy I could understand but they were not. The food is very, very ordinary and the service is not any better, my advice do not go there unless you are prepared to spend most of the afternoon. It got to the stage where I and my daughter had completely lost our appetites. I had heard bad reports about it but decided to give it a go, but will not go back there again

Stayed: May 2014, travelled with family
1  Thank Meaghan67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

We only stayed last week and advised that we had to take 2 nights as they couldn't offer me a early check in. But the other people in the wedding party was offered a early check in. We booked a deluxe queen spa and it was terrible we had no hot water and advised reception and nothing we have only 2 little downlights in the bathroom out from a total of 8 lights and no lamps worked either. On the morning prior to check out the staff decided to have a chat outside our room and this woke us up.

I advised reception about the hotwater not working and they said ok, no sorry or can we get if fixed they just didn't care and I have even have sent a email and they still have not replied.

Dissapointing when you book a deluxe spa room and there is nothing deluxe about it.

Room Tip: Wouldn't even bother as no one seem to give any service only when they take the credit card
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  • Stayed: May 2014, travelled with family
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5  Thank tam752013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

Daughter booked Wedding Ceremony & Reception Venue near Hotel, deciding it's reputation, would meet needs of family & Guests, booked multiple rooms.. Met with poor Customer relations & handling techniques, inefficient, rude & bad administration, insufficient care to guests requirements. For accommodation to "run out of" basic staples of a good breakfast, such as cereal, juice & cutlery, when pre-booked Breakfast sitting for 20, made in advance, dining staff advised, they had not been told, no internal communication from Reception staff, or management, final straws on a less than satisfactory stay. How, in today's "computerised age" can four couples, be given two room keys, guests entered rooms only to find others already in situe?? UNFORGIVABLE!! To add insult to injury, informed, it's a long weekend.... not our fault.... your fault.... too many people with same name.... we're busy..... three weddings this weekend.... do 70 weddings a year... To be subjects of disdain & transference of fault, when not responsible for room key allocation, lack of sufficient food services ordering, etc... On good side, rooms exceptional, pity we did not get to enjoy the experience. Glenys C

Room Tip: Deluxe Spa Suite
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  • Stayed: April 2014, travelled with family
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Thank Glenys C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

We live in Picton which is half hour from Camden Valley Inn, the Inn has the country feel and no doubt the owners of the Inn think it is travelling along good as it is always busy, little do they realise the poor standard of food that comes from the kitchen. It is such a shame the food that is delivered from the kitchen is of poor quality. Come on Camden Valley Inn how many complaints do you need to get before you fix this problem. Regards Stewart C

  • Stayed: April 2014, travelled as a couple
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Thank Stewart C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

WeI would like to thank the staff at Camden Valley Inn for making our wedding day so memorable. Right from the beginning, you were there to support us through the process of planning our wedding. There was constant communication between us and the staff and CVI, which made it easy to know what needed to be done and when it needed to be done by. All of our questions were answered promptly and it was great to know that we could come to you with anything we needed.

The vendors that were included in our package were amazing. Not having to worry about who was going to do the cake, take the photos, etc and having them contact us made the wedding planning process less stressful. We feel very lucky that the vendors were all very professional, easy to work with and accommodating to our vision for the day.

The day ran seamlessly and was not stressful at all. You and the staff at CVI were there for everything we needed and to make the hard decisions in relation to the weather. The set up of the marquee looked stunning and so many people have commented on how beautiful the room looked. The staff were very accommodating on the night and made sure that we were happy with everything and that the night ran as smoothly as possible. Whatever we needed, we were able to get and we got it with a smile. The food was amazing..as always.

The accommodation that was included in the package was fantastic and the bridal suite was a beautiful end to a magical day. Having breakfast with our closest family and friends the next morning made our experience at CVI even more memorable.


We are so thankful that we chose CVI for our wedding. We could not imagine having it anywhere else. Living in the area makes it even more special, as we will be able to visit and relive our special day in the years to come.



Thank you to all the staff at CVI for making our day the best one of our lives

  • Stayed: March 2014, travelled as a couple
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Thank Kate C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

If you're after something relaxed with a country feel for your wedding, this is the place.
The staff are attentive and the service is great. They know what they're doing on the day so that you don't have to worry about a thing.
For a general stay, it's beautiful, the beer garden is a great place to relax with food.
5 stars :)

  • Stayed: April 2014
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Thank HelloRaRa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Camden Valley Inn

Address: 290 Remembrance Drwy | Camden Park, Camden, New South Wales 2570, Australia
Phone Number:
Region: Australia > New South Wales > Greater Sydney > Camden
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Camden
Price Range: £123 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Camden Valley Inn 4*
Number of rooms: 40
Official Description (provided by the hotel):
The gateway to the southern Highlands, Camden Valley Inn recent award winners of "Best Pub Style Accommodation- National” offers 40 rooms of luxury accommodation. All rooms come with a panoramic view of the stunning Camden Valley and your own private balcony. Camden Valley Inn offers onsite restaurant facilities, sports bar, beautiful surrounding gardens and function/conference centres. ... more   less 
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