We stayed here for a night recently, we asked for a spare bed and paid an extra fee for the bed. The manager brought the linen & mattress to our room & told us to make the bed ourself. The bed wasn't required & she offered to refund the money for the extra fee we paid. I asked that she put it straight back onto my credit card & she told me that she would refund the following week. I have made two phone calls, to be told she was too busy to discuss & the 2nd call wasn't answered & I left a message which surprise surprise wasn't answered.
On the night we stayed there was a big group in, we were asked by the manager to be conscious of them in the common area if we came in late, which we were, but at 6am the manager was up cooking them breakfast & the noise was unbelievable, no one could sleep through that (from the manager also), regardless of the quality of the room, the service was disgusting. We will never stay there again, nor would I recommend this place to anyone who wants to get away and have a quiet weekend.
- Official Description (provided by the hotel):
- King Street Boutique Motel is a modern colonial style property situated a short walk from the heart of Gloucester's bustling CBD, vibrant cafe culture, shops, parks and clubs. We have Nine charming spacious air conditioned rooms, complete with their own en-suites, TV's, queen sized bed, minibar fridge, Free WiFi and tea/coffee making facilities. Three of our rooms have balcony's that overlook the beautiful mountains- The Bucketts. We provide complimentary specialty teas and a Pod coffee making machine. Our accommodation enjoys the best location for discovering Gloucester and the surrounding areas! We've taken the extra step to ensure that you can relax and unwind in modern comfort and style. BBQ facility, and guest laundry and in 40 minutes you can be at the start of the world heritage Barrington Tops National Park or horse riding in one of our beautiful rain forests. Complimentary Continental Breakfast is included in the Tariff as is bottled water for all our guests. Group bookings welcome. ... more less
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