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The Sebel Harbourside Kiama
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Reviews (1,071)
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Reviewed 1 August 2014

We only stayed one night - this was just a little day and night away -
after some sad family news - just wanted some quite time - thoroughly enjoyed - our room was upgraded - loved the set out - very roomy - lovely view - staff very courteous - Totally satisfied

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this reviewResponded 3 August 2014

Dear Christine M,

Thank you for taking the time to write comments regarding your stay at The Sebel Harbourside Kiama. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Ali Hnaien
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

This was our first trip away with our little baby & my mother, so a 3 generation family trip.
For this purpose we booked a 2 bedroom room in the hotel and I phoned up front to confirm the room type.

When we got there we found that this hotel is perfectly located in Kiama, very close to the water and very close to the village main streets. There was also ample on-site parking available at the hotel.

Check in was really friendly, you can tell this is a hotel which is anchored in the local society and it seems that people take pride in working here and look after their customers.
From the reception there is an elevator to the different floors, we were located on the 1st floor and found the room easily.

The room itself was really big, it had its own kitchen! dinner table, couch, sofa seats and big flatscreen TV, balcony, 2 bedrooms and 1 bathroom. The room was well maintained, clean and didn't really miss anything. There was not much view from the balcony (the street) but that was OK as we were mostly out during the day.

The bedrooms were decent sized, proper beds and I remember there was a lot of closet space in the master bedroom.

We didn't have dinner in the hotel, but had room service 1 evening which was good (Pizza).

Definitely would return here!

  • Stayed: October 2013, travelled with family
    • Location
    • Cleanliness
    • Service
Thank vastgotta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this reviewResponded 3 August 2014

Dear Vastgotta,

Thank you for your comments regarding your recent stay at The Sebel Harbourside Kiama. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Ali Hnaien
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this reviewResponded 30 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 July 2014

This was a one-night stop on a 5-day drive to Melbourne. The hotel reception was friendly and there was plenty of parking. Rooms spacious and clean. We took a walk around the town. The blow hole was only blowing gently [not a high sea and not a particularly high tide]. There is not a lot else in kiama...

WE ate in the hotel's bistro. VERY noisy. Beer only available in schooners. I had to ask what one of these was because as far as I was aware a schooner was a large measure of Harvey's Bristol Cream Sherry. Meals adequate.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank UMPath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this reviewResponded 30 July 2014

Dear UMPath,

Thank you for your comments regarding your recent stay at The Sebel Harbourside Kiama as part of your trip to Melbourne.

I have spoken to our Food and Beverage Manager to discuss the beer sizes which we serve as a schooner or a middy. I apologise for any inconvenience caused by you not being offered a middy size.

Thank you again for sharing your experience, and I look forward to welcoming you back in the near future.

Kind regards,

Ali Hnaien
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this reviewResponded 30 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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