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“sensational experience” 5 of 5 bubbles
Review of Capella Lodge

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Capella Lodge
Certificate of Excellence
adelaide
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“sensational experience”
5 of 5 bubbles Reviewed 13 October 2013

once in a life time event, well worth the expense. 5 star meals each day with outstanding service. beds made in heaven. outstanding experience both at the lodge but also the island itself. fishing was a bit slim but that was an unusual experience apparently. plenty of exercise with walking , climbing and riding and snorkling. amazing coral reefs with beautiful fish.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cassandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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263 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Perth, Australia
1 review
5 of 5 bubbles Reviewed 8 October 2013

We stayed for 5 nights at Capella Lodge in September 2013 and enjoyed every moment of it - the food was exceptional, the staff were obliging and our hosts Mark and Libby were from the first moment on arrival there to make sure our stay was something special and it certainly was this. Nothing and I mean nothing was too much trouble - you were made to feel special and everyone knew your name - even knew if you had any allergies and advised or even made special items to cater for this.
Thank you Mark and Libby and their wonderful staff for making dreams come true - Capella Lodge and Lord Howe Island is permanently etched into our minds and hearts. It is a once in a lifetime experience and should not be missed.
P & K Davis

Room Tip: After talking to our fellow travelers at the lodge - all the rooms are fabulous
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawaii
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 2 October 2013

We just finished our eighth stay at Capella, so you know we are spoiled rotten! We stayed for 10 nights, and had a wealth of things to do....revisit favorite hikes and beaches, climb Mt Gower with Jack Shick for the fourth time, re-learn to ride a new state-or-the-art (women’s that is) bicycle. Being early spring we had mixed weather, but plenty of warm sunny days to bike, hike, barbeque or just lie around. And then one nice rainy day to stay in and read a book snuggled up in a cosy alpaca blanket.
There is a new chef, Peter Smit, who does amazing meals. The menus are inventive, never the same. Lots of local fish but also meatier options and vegetarian dishes. New is a "classics" menu so if you just want a steak and chips or simple grilled chicken breast with a salad, feeling the effects of the lunch barbeque, it's available. The all-inclusive wines are super, as always, with a lot of choice if you want to have, say, a pinot rather that a shiraz. As always, the entire staff was super efficient, friendly and helpful in every possible way.
As noted in many previous reviews, Capella is uniquely situated on the island with commanding views of the mountains and sweeping sunset views. For those who wish to stay in a dark palm forest there is another “luxury” lodge closer to the downtown area. But for us, the 10-15 minute bike ride to the post office or store is just another enjoyable aspect of staying at Capella.
We stayed in a Lidgbird suite, which is a two level suite, with the bedroom on the upper floor. We must admit, lying in the very comfortable bed while contemplating the southern mountains in all their variety: clouds, rain-obscured, sunny was wonderful. The in-room minibar/coffee set up is great. We had ours stocked with diet Bunderberg ginger beer.
Capella is probably the most personable and efficiently run accommodation we have had the pleasure to enjoy, thanks largely to managers Libby and Mark. Fortunately we departed before the final America’s Cup race as we imagine that Mark must have fallen into a deep depression over his fellow Kiwi’s fate. Presumably he will have overcome this by the time of our next visit, which we hope will be soon.

Room Tip: Great view from our room #2, but that can be said for every room!
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kauaimary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Townsville
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 22 September 2013

We've not long returned from a 4 night stay (Kentia Dreaming package) at Capella Lodge. Firstly, Lord Howe Island is truly spectacular. From the first glimpse as you fly in to your arrival and subsequent explorations....... The Lodge was lovely. We stayed in the Makambo Loft which was great. Very bright and sunny!!! Bedroom, dressing area and deck upstairs with the living area bathroom, deck and external bathtub down below. All connected by a funky fire engine red spiral staircase. The Makambo Loft is the very end suite (in a row of 9) so we were not bothered by anyone walking past in the night, etc..... It is a small lodge with a central dining/lounging area for service of meals, casual drinks, reading etc..... The food was spectacular and I honestly could not find fault with a single dish. Good service - not intrusive - but certainly attentive. We hired a golf buggy one day to explore the Island - I would recommend this as a really fun way to see the Island. We also utilised the buggy to get to our chosen BBQ area for our BBQ lunch that was included in our package. The combination of the natural beauty of LHI and the laid back luxe of the Lodge ensured a lovely holiday was had. Had the opportunity to enjoy some spa treatments - they were fabulous! Teneille (apologies if this is an incorrect spelling) was amazing! A few glitches that cropped up - but they were handled in an appropriate (and timely) manner...... Overall a great stay. My only gripe was that the Makambo Loft was meant to include a 'complimentary' in room bar. I was rather surprised upon arrival to find a price list for all items bar the non-alcoholic beverages (which are included in the tariff anyway).... This had been one of my reasons for choosing the loft. I guess there are some differences in opinion of what constitutes 'complimentary'..... In all fairness though - I do have to point out that I gave feedback regarding this matter and upon check out was not charged for any items that had been consumed. Very nice service recovery. I did suggest they may wish to alter their website to make this policy a little more clear as it could lead to further upset. Mark, Libby and all the other staff were lovely. A great Lodge on a picture perfect Island. Certainly worthy of its status as one of the Luxury Lodges of Australia......

Room Tip: If you don't want folk walking past your suite the whole time - go for a suite toward the end (i...
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aussienard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, Owner at Capella Lodge, responded to this review, 23 September 2013
Thank you for your exceptional review - we are so pleased Capella fulfilled, if not exceeded, your every expectation. The Makambo Loft is a gem, with its wraparound views and bold, marine, Mambo-inspired style. Sincere apologies regarding the mini bar inclusions; this was an unfortunate oversight on one page of our website; every other reference, including the reservation confirmation, reflects non-inclusion of this feature. Fabulous to hear the Capella team resolved the matter with aplomb; we wouldn't expect any less. Life is blissfully relaxed on Lord Howe and our team will always go the extra mile to ensure your experience is memorable, for all the right reasons. We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 16 June 2013

We had a wonderful experience at Capella. The first thing that struck us was the view of Mt Gower, amazing. The food was fabulous, well presented and good serving sizes. You know your are somewhere special when the staff know you by name after the first day. Mark & Libby were great hosts with a wealth of information on Lord Howe. Only did 2 walks - Goats House, Malabar Hill & Kims Lookout. We had a picnic lunch at Ned's Beach, very relaxing. I would though make sure you have plenty of time between flights if you are connecting in Sydney, the weather can be a little unpredictable.

Room Tip: If you can, get a "Lagoon Loft" nice views of the water & mountain
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  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank liesarose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knockrow, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 8 June 2013

Wonderful 3 night stay, we loved everything about Capella. Mark & Libby were outstanding & the perfect hosts. Enjoying canapés & cocktails around the fire with fellow guests was a most enjoyable thing to do, after an exhilarating day hiking, kayaking and chilling on the beach. The staff were extremely efficient & friendly. Special mention to stand out Kiera. The food was sensational, full compliments to the chef and his team. Loved our stay and would highly recommend to anyone!!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Triciaa94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 1 June 2013

Ridiculously beautiful views from every window. Amazing service from pick up at airport to drop off three days later. All staff were genuinely down-to-earth with friendly yet still really professional attitudes. Meals were delicious and rooms were comfortable and cozy. Bikes, snorkel gear, backpacks and beach towels were all available to make our stay easier. Mark even came looking for us after a downpour to see if we needed a lift back. Couldn't wish for a nicer break.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank aussieshorty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Capella Lodge

Property: Capella Lodge
Address: Lagoon Road, Lord Howe Island 2898, Australia
Region: Australia > Lord Howe Island
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 6 Hotels in Lord Howe Island
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Capella Lodge 4.5*
Number of rooms: 9
Official Description (provided by the hotel):
Celebrated as the pinnacle of luxury on World Heritage-listed Lord Howe Island, Capella Lodge rests atop romantic Lovers Bay. An inspired architectural design welcomes spectacular views of the ocean, reef and mountains into the Lodge.A short flight from Australia’s east coast transports visitors to a real ‘treasure island’. Capella’s nine contemporary island-style suites are designed to complement Lord Howe’s pristine natural environment. Luxurious surrounds, exceptional island-inspired dining and unforgettable ‘first-name’ service combine to create an outstanding Lord Howe Island lodging experience. ... more   less 
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Also Known As:
Capella Resort All Inclusive
Capella Hotel Lord Howe Island

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