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Sapphire Waters Motor Inn
Ranked #2 of 15 Hotels in Merimbula
Certificate of Excellence
Reviewed 8 February 2014

This is a good, basic option if you're passing through Merimbula. Located next to the town centre, the motel offers clean rooms, helpful staff and few trimmings not often found at Australian motels such as free DVDs for loan (and DVD players). Rooms also offer a view (in the distance) of the beach from a comfortable balcony. A good option for road trippers.

  • Stayed: February 2014, travelled on business
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Thank dunyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapphireWaters, Owner at Sapphire Waters Motor Inn, responded to this reviewResponded 18 February 2014

Thank you for taking the time to post a review. We hope to see you when you are tripping around this way again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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105 - 111 of 190 reviews

Reviewed 5 February 2014

Was a great location but the lady at the front desk had no people skills found her to be quiet blunt and not very helpful although her cleaning staff were very friendly. We had the king suit but not worth the 4 and a half stars or money the king bed was comfy though also disappointed being told no late check outs due to only having little staff on. Overall wont be staying agin

  • Stayed: February 2014
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1  Thank Jadlz14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapphireWaters, Owner at Sapphire Waters Motor Inn, responded to this reviewResponded 7 February 2014

We are sorry that you did not enjoy your stay with us as most of our other guests do. We strive to deliver quality customer service, which is evident by the large number of positive reviews that we receive on a regular basis.
In regards to your room choice, we are a 3.5 star motel not a 4.5 star and we have a wide range of rooms to suit all budgets. Your choice was a King bed double spa room which is one of our high end rooms. You were given a 10% discount when you asked for one. You did not inform us that you were bringing a child with you, had we known we could have offered you a family room which would have been more suitable and cheaper than the king suite. We do not normally allow children in this room but did make an exception for you on this occasion.
In response to your request for a late checkout, as explained to you we were very busy and short handed that day and as your room had someone going into it that night we were not able to offer you one. Late checkouts are not an entitlement of a booking, but we do try to help people when possible.
Whilst we do welcome all constructive feedback from our guests, we do feel in this case we did our best to accommodate you.

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Reviewed 25 January 2014

Booked here for one night on a roadtrip down the coast in the middle of summer and were pleasantly surprised. Motels are not our normal choice of accommodation but it was the height of holidays and we were looking for something at very late notice. The decor is a little tired (what motel isn't) but it was such great value and very well equipped...better equipped rooms than some of the hotels we stayed at on the same trip...even a stocked minibar. Views of the water and a very comfortable bed made it a great place to stop over.

The owners are lovely and very helpful people too!

  • Stayed: January 2014, travelled as a couple
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Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapphireWaters, Owner at Sapphire Waters Motor Inn, responded to this reviewResponded 3 February 2014

Thank you for your review. I hope you stay with us again on your next stopover in Merimbula

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Reviewed 24 January 2014

The motel is well kept and the staff friendly and helpful. Rooms were large and well appointed but a little dated. Location close to town, shops. Free WiFi which was welcomed by our teenage son. Only complaints is that I like a dark room in which to sleep and the vertical blinds did not provide that. Also the Air-Conditioner in the room was not working, but the night was cool enough to do without – even in summer.

Room Tip: The motel is 2 stories high and a bit of noise travels down from the upper floor – best bet if you d...
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  • Stayed: December 2013, travelled with family
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Thank Paddles1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapphireWaters, Owner at Sapphire Waters Motor Inn, responded to this reviewResponded 3 February 2014

Thank you for your review. I am sorry the airconditioner was not working properly. I'm not sure what room you were in but we certainly check them all out.

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Reviewed 23 January 2014

Stayed here for the Merimbula Jazz Festival and were very pleased with our accommodation. The room had a nice balcony, the bed was comfy, and it was within walking distance to everything we needed, including a Woolworths supermarket. They brought in a microwave and toaster for us to use, and that was very helpful. Also we were charged less than quoted, which doesn't happen very often. Definitely one to return to next time we are in the area.

  • Stayed: June 2013, travelled as a couple
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Thank Jude88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapphireWaters, Owner at Sapphire Waters Motor Inn, responded to this reviewResponded 3 February 2014

Thank you for your review. I hope you are coming this year for the Jazz festival and that we see you again

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Reviewed 23 January 2014

Booked this motel on the internet and were not sure what to expect..But we were delighted, a very clean and wellequipped room with a nice bed, fine kitchenette and a balcony with a great view ower tha town and water.. We did not use the pool, but we could see the owner was cleaning it every morning!!
We had 3 faboulus days here - close to shops, beach, restaurants..We will for sure be back to this motel if we ever go to Merimbula again :-)

Room Tip: Not all rooms have kitcenette (the owner told us) - but you can allways ask for it, and you will nor...
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  • Stayed: January 2014, travelled as a couple
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Thank Maj-Olesen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapphireWaters, Owner at Sapphire Waters Motor Inn, responded to this reviewResponded 3 February 2014

Thank you for your positive review, It was a pleasure having you stay with us. I hope you enjoyed the rest of your holiday

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Reviewed 21 January 2014

Bigger than average rooms with bedroom, kitchenette area, bathroom and sitting area. Lovely and clean and staff very friendly and helpful. Walking distance to good selection of shops and restaurants on waters edge. Nice pool too. Free wifi a bonus. Definitely recommend

Stayed: January 2014, travelled with friends
1  Thank DroitwichBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapphireWaters, Owner at Sapphire Waters Motor Inn, responded to this reviewResponded 3 February 2014

Thank you for taking the time to post your review. We hope you visit again next time you are in Merimbula

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sapphire Waters Motor Inn

Address: 32-34 Merimbula Dr | Cnr Reid St and Merimbula Dr, Merimbula, New South Wales 2548, Australia
Region: Australia > New South Wales > Merimbula
Amenities:
Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 15 Hotels in Merimbula
Price Range: £72 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sapphire Waters Motor Inn 3.5*
Number of rooms: 29
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